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  • BoxheadTim

    Nov. 7, 2010 12:48 p.m. BoxheadTim Dork

    I'm in 'subscription renewal mode' for our CM and GRM subscriptions and just encountered this issue: http://classicmotorsports.net/forum/about-classic-motorsports/problem-with-10-year...

    Just tried to renew GRM as well but only for 2 years, given that I'm probably joining either NASA or SCCA soon and that one shows up as 'service until Oct 2011' for a 2 year sub. To me as a computer person this looks more like a display fluke but it would be great if someone could check on that.

  • Tom Heath

    Nov. 8, 2010 12:02 p.m. Tom Heath Webmaster

    In this case, it's likely that you have an existing sub at this address and your renewal may not take effect immediately. This page is actually hosted by our subscription folks, but I will let you know what sort of feedback they have.

    In any case, you can talk to a real live person to check your status by calling 1 (877) 677-6878. They have access to the super database that shows much more information on specific accounts than we can access here in the office.

  • BoxheadTim

    Nov. 8, 2010 12:28 p.m. BoxheadTim Dork

    We do have exisiting subs at this address which is running out with the next issue for both magazines. Trouble is that the 'service until X' didn't match either the expiration date of the existing GRM sub nor the expected expiration of the new sub (in both cases).

    We're good subscription wise now, my wife called your subscription folks earlier today and renewed over the phone. Just figured I'd let you know that there seems to be some oddity going on with the way the information is displayed.

 
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