Subscription query : Feedback forum: Grassroots Motorsports Magazine

Subscribe get a full year for only $19.95 Sample get a free issue—no strings attached

June 24, 2009 9:34 p.m. Luke Dork

Not too long ago, I re-subscribed to the magazine, and have only received my June issue so far. However, today I got a subscription renewal notice in the mail, which is cool, only it says: "Your next Issue of GRM will be your last!", with an exclamation mark and everything.

Should I be concerned?

Thanks
June 30, 2009 11:30 a.m. Tom Heath Production Editor

Hard to say without the rest of your information. Call us in the office so we can check it out and get you fixed up.
June 30, 2009 11:29 p.m. Luke Dork

What time does the office open? (14 hours difference between here and there .)

Is there someone in particular I can email about it instead?
July 3, 2009 2:14 a.m. aussiesmg Dork

Try Greg Voth, he works on subscriptions.
July 5, 2009 4:29 p.m. Marjorie Suddard General Manager

Sorry--missed this thread before. You can email gary@grassrootsmotorsports.com and he can look you up and see what's going on. Office is open 9-5 EDT.

Margie
July 5, 2009 9:33 p.m. Luke Dork

Thanks Steve and Margie. I'll email Gary now.
Nov. 18, 2009 4:58 a.m. gtrfan None

To whom ever at Grassroots motorsports reads this. Please refer to the below email chain and resolve ASAP (commence reading from the bottom up).

Hi Nancy,

I refer to your below email and confirm I received the October issue on 16/10/2009. You said both Oct and Nov issues were shipped at the same time, however it is now 19/11/2009 and I have still only received the October issue??

Just do whatever is easier for Grassroots Motorsports and either fully refund my subscription fees or send me magazines, I truly do not care.

-----Original Message----- From: Nancy Rice [mailto:NANCY@GRASSROOTSMOTORSPORTS.COM] Sent: Wednesday, September 23, 2009 12:17 AM To: Rohin Bhimjiani Subject: Re: Order 10.174.5.136-122CF87B741-1D533A9-1F49CD0 Shipped

Robin,

I apologize that it has taken me so long to get back to you, both your October and November issues have been shipped. Again, I have no idea how long it takes for them to reach you.

Please keep me posted as to when one of them arrives.

Thank you.

Nancy

On Sep 17, 2009, at 9:07 AM, Rohin Bhimjiani wrote:

> Hi Nancy, > > Could you please advise if the last issue of the magazine has been > shipped. > I am not after an ETA just confirmation that something has been > shipped. > > I note the November issue is now available and I am yet to receive the > October issue. > > Please also note that I received a receipt for the subscription > payment on 07.31.2009, so I don't quite understand why I have to wait > until September for a magazine to be shipped to me. > > Regards, > > -----Original Message----- > From: Nancy Rice [mailto:NANCY@GRASSROOTSMOTORSPORTS.COM] > Sent: Thursday, August 27, 2009 1:29 AM > To: Rohin Bhimjiani > Subject: Re: Order 10.174.5.136-122CF87B741-1D533A9-1F49CD0 Shipped > > Robin, > > I apologize for the confusing email, but nothing was shipped to you on > August 4th, that's when we started processing your order. Your first > issue, the October issue, will be shipped to you the beginning of > September. I do not know how long it will take to reach you. > > Please keep me informed as to when you do receive that first issue. > > Thank you and I hope you enjoy the magazine! > > > Nancy L. Rice > Controller > Motorsport Marketing, Inc > Grassroots Motorsports > Classic Motorsports > 915 Ridgewood Avenue > Holly Hill, FL 32117 > 386-239-0523 > 386-239-0573 Fax > > > > > > > > > On Aug 25, 2009, at 1:43 AM, Rohin Bhimjiani wrote: > >> Hi there, >> >> I believe the first issue of my subscription was shipped 4th august >> 2009. >> >> It is three weeks and I still have not received anything nor is it >> with my local post office. >> >> Should I give it more time or is it possible it has gone missing? >> >> Regards, >> >> Rohin Bhimjiani >> >> -----Original Message----- >> From: MOTORSPORT MARKETING I [mailto:gateway@linkpt.net] >> Sent: Tuesday, August 04, 2009 11:46 PM >> To: rca@iinet.net.au >> Subject: Order 10.174.5.136-122CF87B741-1D533A9-1F49CD0 Shipped >> >> >> Thank you for your on-line order. >> Your order 10.174.5.136-122CF87B741-1D533A9-1F49CD0 has been shipped >> from MOTORSPORT MARKETING I. >> >> >> If you have any questions please contact >> NANCY@GRASSROOTSMOTORSPORTS.COM .
Nov. 18, 2009 3:53 p.m. Tom Heath Marketing / Club Coordinator

gtrfan wrote:

To whom ever at Grassroots motorsports reads this. Please refer to the below email chain and resolve ASAP (commence reading from the bottom up).

Hi Rohin-

I talked with Nancy and we looked you up in the subscription database. Your issues have indeed been shipped, but they take a while to reach the land down under. I know it's no fun, but patience is the key on this one.

(and I love your avatar; I got the chance to try an R32 GTR in Okinawa and loved it. Is that one yours?)