Keith wrote:
or 3), they're trying to protect you from yourself.
The majority of customers don't know as much about oddball wheels and tires as we do. It's easier to make really really sure that the customer really does want what they're asking for.
I know that with "normal" performance cars, they'll figure out just what can fit under there. When the 2006 Miata came out, for example, they did a bunch of test fitting. The trick is that you have to talk to someone who knows this stuff, and the front-line CSRs might not be that someone.
I agree with that as well.... and i'm not trying to say i'm the most expert of people when it comes to fitment. But i KNOW what i can make fit on the Celica, and i'm trying to give them some business.
This is the reply i got back from my initial inquiry: Notice that in it, he does make the point about "the mass public," which would imply to most people that he no longer considers me a "part of the mass public" as a result of my inquiry.
Ben,
We do not list the ability to search for wheels by bolt pattern and offset. There are too many variables, and not enough of the mass public that truly understand what they are doing with those measurements. I unfortunately do not have a great method of searching for this either. What kind of vehicle is it going on? Maybe I can do some separate research for you.
-Gus
And i haven't heard anything since. I'm not REAL mad about it, just a little annoyed because this was a month ago, and i'd like to buy from them, since i have the ability to take a short road trip and just pick up my mounted wheels and tires from them, not get hit with shipping charges, and not have to worry about packages getting lost.