Gameboy, you shouldn't be outraged... that's the way it works in most industries, and it DEFINITELY works that way in IT. As Jensenman put it, it's all about knowing where to put the chalk mark. In IT, it's knowing which line to change in the config, which button to push, or which setting to change--Simple things that only take a minute, but knowing how and when to do them are very valuable skills.
Real world example: When GRM was running so slow this summer, it was one line in the server config--about 12 characters--and took less than a minute to change. But I'd have given almost anything to the guy who knew where to mark that particular X, and I spent a stupid number of hours learning how and why to make that chalk mark myself.
