We have a local bank in town that is beyond friendly and has been ridiculously helpful to me. I started going there because my employer banked there and my paychecks were taking an inordinate amount of time to clear at my bank. I opened a savings account there to cash my checks, and deposit the cash.
I discovered in doing both transactions in one day a couple times that the smaller bank was easily 100 times more polite and easy to work with. So I opened a checking account there and made the switch. A major plus was that they have an agreement with my old (national chain) bank that allows me to use their ATMs for free.
