Yup, bludroptop, the stats are right. It's a program that's almost impossible to use even if you fit in the box. The cost per person helped is astronomical. They could have just paid off the loans of hundreds of people for the money spent on the few who have been served.
Just a word of warning if BofA is your loan servicer (and that doesn't mean they own your loan, only that they are the ones you make your payments to) then if you want to use their electronic payment system AND YOU DON'T HAVE A BofA BANK ACCOUNT) then they will charge you $6 if you pay in the last half of the free grace period that is a part of all home loans. They say it's not violating the terms of the mortgage note, it's a charge to use their system. The only way around it is to use a paper check and a stamp.
What most people don't realize is that the laws have changed drastically and the Too Big To Fail Banks are outside the laws of most other lenders. They are literally a federally protected class.
And yes BofA is definitely the worst. (http://www.thinkbigworksmall.com/mypage/archive/1/57831/)
Here's a blog comment from the link I gave you - "Filing false affidavits in court is a crime. Doing it once is a mistake but over and over again indicates intent, which makes it a crime. If BofA’s agent does this for them with BofAs knowledge, BofA is a co-conspirators in the commission of a crime. If a broker did this, they would be put in jail. The too-big-to-fail banks are too-big-to-fail and are politely told to try to refile accurate documents after they are caught committing perjury and fraud. It appears that the judge is apologizing to BofA for inconveniencing them. The whole system would get fixed if one BofA employee spent one night in jail. The other BofA employees would start to behave and take their customer's rights seriously. Until then, expect more of the same. If my dog pees in the house and there are no consequences, she will do it again. "