So yesterday our sears dishwasher starts pissing hot water all over the kitchen floor, under warranty, no big deal. I call Sears, they say someone will be out this morning & will call first. About 11AM someone does call, but not to repair anything. "We don't have any technicians available, call & make a new appointment." So I call &, "We can get somebody out there Wednesday." Great, so for 5 days just before Xmas I don't have a functioning kitchen, assuming they actually show up on Wednesday & assuming they can fix it. The "BLUE CREW" in their afds obviously stands for BULL CR*P
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Dec. 18, 2010 12:35 p.m. purplepeopleeater New Reader
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Dec. 18, 2010 12:46 p.m. Ranger50 Reader
Blue in the face trying to get service of any kind.
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Dec. 18, 2010 1:04 p.m. Derick Freese Dork
Isn't the Kenmore dishwasher range built by GE?
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Dec. 18, 2010 2:48 p.m. 1988RedT2 HalfDork
Nobody wants to service anything anymore. Throw it away and buy a new one. Wow. Didn't even last the warranty period?
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Dec. 18, 2010 2:58 p.m. akamcfly Reader
Derick Freese wrote:
Isn't the Kenmore dishwasher range built by GE?
There's a cross reference on line. The first 3 digits of the catalog number will tell you who made what.
My kenmore dishwasher (which also leaks now) is a frigidaire....
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Dec. 18, 2010 3:15 p.m. Zomby woof Dork
purplepeopleeater wrote:
If a broken dishwasher shuts down your kitchen, you might want to look into another option. I've heard that you can wash those things by hand, in that silver thing in the middle of the countertop.Great, so for 5 days just before Xmas I don't have a functioning kitchen
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Dec. 18, 2010 3:25 p.m. triumph5 Dork
C"mon, it's the week before christmas, They're installation dept is swamped with installs, did you really expect they'd just rush out and take care of your problem? The're not going to train and hire people for a month's installs then lay them off.
Be glad it's not the oven or the fridge. THOSE would present real problems, this is an inconvenience....
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Dec. 18, 2010 3:31 p.m. integraguy Dork
Depending on where I lived, an oven going out before Christmas would be a SMALL disaster (the older ones are fairly easy to DIY). If I lived where my folks lived, the refrigerator/freezer going out would be an inconvenience (just put the food in a mound of snow, AWAY from animals). But the dishwasher? Ya gotta be kidding? Are you 12 years old?
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Dec. 18, 2010 5:55 p.m. Marty! Dork
Aww hell, just pull that puppy out of the cabinet, lay it on it's face and throw some RTV on whatever is leaking.
Seriously though, personally if it was me I would fix it myself before I would wait for a repairman to come. There's really not much to them. Check the hose connections and gasket to where the pump bolts in the housing.
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Dec. 18, 2010 6:21 p.m. Shim SuperDork
When my last dishwasher died(a low end Kenmore unit), I did a ton of internet searching on the model number. I found the parts required to fix the issue and then discovered for $30 more I could purchase a new dishwasher. So I bought a new dishwasher.
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Dec. 18, 2010 6:31 p.m. 1988RedT2 HalfDork
Have a little compassion for the OP, guys! I'm one of those folks that consider the dishwasher a necessity. I just fired ours up for the second time today, and there were a few things I had to handwash. I run a full load, every day; some days, two loads.
I can see if you're eating pb&j's on paper towels, but we civilized folks need our dishwashers.
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Dec. 18, 2010 6:31 p.m. purplepeopleeater Reader
The problem about washing dishes is that everything leaks on the floor, through the dishwasher when you turn on the hot water. So first we need to boil water, then we need to wash dishes while making more hot water. You're right it's not the end of the world just a pain in the a, but we paid for the washer we paid for the service. Live up to the obligation we paid for or else refund me the money, with interest, & I'll handle it. Too be fair, someone on another list gave me a new phone # for Sears where they're supposed to resolve service issues. I called them & they say someone will be out Monday, fingers crossed. As to why not fix it myself , that would void the warranty wouldn't it?
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Dec. 18, 2010 6:35 p.m. turbojunker HalfDork
Turn the supply off to the dishwasher. Cap the drain.
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Dec. 18, 2010 7:26 p.m. wbjones Dork
1988RedT2 wrote:
Have a little compassion for the OP, guys! I'm one of those folks that consider the dishwasher a necessity. I just fired ours up for the second time today, and there were a few things I had to handwash. I run a full load, every day; some days, two loads.
I can see if you're eating pb&j's on paper towels, but we civilized folks need our dishwashers.
you're kidding right... your post was tongue in cheek right ? right ?
there were 5 of us kids + Mom and Dad + a grandparent (twice) never had a dish washer... washed a sink full 3 times a day for so many yrs I've lost track... could have afforded one, Dad just didn't see the need...
a dishwasher as a necessity is just plain laziness
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Dec. 19, 2010 12:01 a.m. Rufledt Reader
My dad has been an appliance guy for decades, and has been self employed as such for the last 25 years. It's people like the Sears service guys (who in his town aren't sears, they are some other group of idiots sears contracts to do the service) that keep my dad's business busy non stop. We've heard horror stories, and I feel for you!
His words of wisdom are usually to avoid anything with sears, kenmore, or GE badges, because they don't make their own stuff usually- they buy other stuff, which means chinese crap mostly. Stuff that breaks, and then parts cost triple what they should.
He generally reccomends Whirlpool, which currently own amana, kitchen aid, and maytag. They aren't all great, but at least they're(mostly) American and easy enough to fix for a mechanical minded person, though that is changing too...
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Dec. 19, 2010 1:38 a.m. Wally SuperDork
Zomby woof wrote:
purplepeopleeater wrote:
If a broken dishwasher shuts down your kitchen, you might want to look into another option. I've heard that you can wash those things by hand, in that silver thing in the middle of the countertop.Great, so for 5 days just before Xmas I don't have a functioning kitchen
My wife isn't silver
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Dec. 19, 2010 8:19 a.m. wbjones Dork
oh E36 M3... coffee through the nose hurts......
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Dec. 19, 2010 8:46 a.m. patgizz SuperDork
your DW has a tee coming off the valve most likely, with a 3/8 compression fitting. go to lowesdepotnards, get a 3/8 compression cap, shut valve and cap dw end of tee, turn back, and you get that magically warmed from an unknown source water back at your faucet.
