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  • Jerry From LA

    May 10, 2011 2:28 p.m. Jerry From LA HalfDork

    petegossett wrote:

    They had already proven to me on a previous vehicle that their diagnostic and customer-service skills were nonexistent, and they have the basic attitude of "we don't have a clue, deal with it". The deal was right, or I wouldn't have given them the van for this car, and I certainly entered into this with a buyer-beware attitude - but he also gave me the "we'll take care of you" line.

    Okay, I don't want to be the other "that guy" but if they missed a problem this heinous the first time around, I don't know if I trust them to fix it properly. Hopefully they do.

    It probably goes without saying this should be the last time you deal with them in a business capacity.

  • Datsun1500

    May 10, 2011 5:47 p.m. Datsun1500 Dork

    petegossett wrote:

    They had already proven to me on a previous vehicle that their diagnostic and customer-service skills were nonexistent, and they have the basic attitude of "we don't have a clue, deal with it". The deal was right, or I wouldn't have given them the van for this car, and I certainly entered into this with a buyer-beware attitude

    Then what is the complaint? You knew the history and still did business with them, because you were getting a deal. You got a little less deal than you thought, and now there is a problem?

    I just wanted to have Plan-B ready in case giving them the opportunity to fix it fails. I do, now I just wait and see if they take care of it or not.

    There is no plan B, there is nothing for them to take care of. You bought a car as/is and there is an issue that you need to fix. I would not press it too much because you bought the car illegally and are just as guilty as they are.....

  • SVreX

    May 10, 2011 6:15 p.m. SVreX SuperDork

    I'm not sure what they did was illegal- Don't know IL law.

    GA titles say on them, "TO BE COMPLETED BY SELLER..." That would be the previous owner, not the shop, who failed to complete it. The shop was never the owner.

    However, if the shop had the right to function as an agent of the PO and the date of sale or transfer (filled in by them) was the date YOU purchased it, I think the sale was officially complete on that day, and you bought it from the PO, not the shop (assuming that the title was completed by the shop on behalf of the PO the day you bought it). They were just acting as an agent of the owner.

    That's not such a stretch legally. The PO likely had a debt with the shop, they received the car on consignment and sold it on behalf of the PO, accepting the purchase price as payment of his debt to them.

    Leave the lawyers out of this. No case.

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