petegossett wrote:They had already proven to me on a previous vehicle that their diagnostic and customer-service skills were nonexistent, and they have the basic attitude of "we don't have a clue, deal with it". The deal was right, or I wouldn't have given them the van for this car, and I certainly entered into this with a buyer-beware attitude - but he also gave me the "we'll take care of you" line.
Okay, I don't want to be the other "that guy" but if they missed a problem this heinous the first time around, I don't know if I trust them to fix it properly. Hopefully they do.
It probably goes without saying this should be the last time you deal with them in a business capacity.
