Interesting timing of your question. I just spent two days and over 400 miles in a '13 SEL
I helped my M-I-L buy one earlier this year, right when the New Escape was introduced. At 79 yrs old, she had just recently backed her '06 Town & Country minivan into a pole. She wanted something smaller and she never really liked the T&C which was chosen by her now deceased husband. The decision was going to be a cute-ute. She liked her daughter's Ford Edge. She especially liked the rear camera and beeping.
We looked at every cute-ute. Price was not the deciding factor. She had the money and could afford to "get what she wanted." The greatest criteria was egress which means seat height and the functions of a lady with an artificial hip. Had to be leather for some easy sliding on the seat. Some cars like CX-5 were eliminated due to higher seat bolsters that you and I may like but not for her entry/exit needs.
She went to Ford for the Edge but having driven the Escape also, she thought the Edge felt just as big as her T&C.
I liked the CRV but that really came down to the fact that her husband had never bought a Honda and she was uneasy with that decision - Ford it was.
I mentioned the desire to get Ford Friends and Family pricing here on the board and amazingly, a PM arrived offering...you may want to try the same. It's good to have friends. This was especially important for me considering that the Old style Escapes were still on the lots and there were no incentives on the new models.
She bought the SEL to get the leather. She passed on the Titanium model due to it's interior color choice of black only. She went with the extra charge Red color and tan leather. She got every SEL option except:
Sunroof (she does not like sun-bright)
Navigation (big price tag)
AWD (if the weather is that bad she will stay home and the part time system does not do that much to benefit the driver (in my opinion not at that price.)
She has the bigger 2.0L engine. At the time, the 1.6L was on recall and we were not even allowed to test drive a 1.6L since they were all still quarantined. The smaller engine would have been enough for her but I also feared being a "first year" engine. The 2.0L has been around a year more as a small engine for the Edge.
In retrospect:
Do not get the all-weather mats. This is likely my biggest complaint. They charge you a ton but custom fit sounds nice. Well, I'll be damned, the car has a distinct dead pedal for the driver's left foot. That entire section of tan carpet is in no way at all covered by the mat. Exactly where they expect you to put your wet, muddy, snowy, slushy foot, the carpet is completely dirty in only 4k miles and one winter. The $100-ish mats have been replaced with $20 Sam's Club mats.
God damn, that radio system is just too confusing for an 80 yr old lady! It is even too much for my 45yr old wife-lady. I soooo wish we could have gotten leather and back up camera and beep w/o that damn radio. If you are good with smartphone type screens you will be fine. If not...
Even things like the proximity-style key is a learning curve. For all the years this 80 yr old has driven, there has always been a place to put the key.
I had the car for two days and 400 miles. She had had it since Aug so 8 full months. With 4k miles she is about 500 miles a month (as we expected) all city driving. The dashboard said 22mpg. I played a lot with this. At 65 and cruise control I could get 27 mpg to read. At more like 80, it returned less than 25.
Comfort is okay but egress is good. The center console and dash does not give much in the way of storage other than two cup holders. Of course, there is a big armrest bucket. She especially likes lifting the seat, but...once lifted the arm rest of the center console is no were near her elbow so to her the car feels like it has no arm rests.
It has been in the shop once recently for a driver's electric seat that would not move fore-aft but would move in all other ways.
Personally, I had a 2010 Escape (old style) as a company vehicle in the past. It was fine but egress in those were pretty bad in my opinion with small door openings and high sills.