Mail from GRM

Got a letter in the mail today about 'time to renew your subscription!'...Ive not even recieved my first issue in the mail yet.

I do like another sticker though1

New issue should be in the mailstream soon, if not already. We send that first renewal offer out pretty early, specifically to capitalize on enthusiasm from that first issue showing up, but occasionally the wrong plane lands first. 

The good news is we have your address correct!

Give it another week, then give us a call at (386) 239-0523 and we'll solve it if it hasn't been solved already.

Unlike Chuck D, I'd gladly join the GRM Army....

and I don't think you're suckers.

Note: this was a intended as a joke and if you choose to listen to the linked Public Enemy's music below, I provide it as context for the attempt at humor, not as a political statement.

https://youtu.be/ZM5_6js19eM

" We send that first renewal offer out pretty early, specifically to capitalize on enthusiasm from that first issue showing up, but occasionally the wrong plane lands first.  "

Brother, I just paid for 2 years a month ago, I dont think Im ready to buy more years yet lol

I bought 10 years for $100 a while back when they were doing that promotion. No regrets.

Cactus said:

I bought 10 years for $100 a while back when they were doing that promotion. No regrets.

Agreed, and I'm in the middle of my second 10-year.

But that 'early renewal' stuff from the OP sounds a lot like when I got my first alumni begging letter a solid 2 months before I was actually an alumnus.  Really set the wrong tone for the relationship.

Id happily do 10 years for 100 bucks

But I still find it odd Im getting a letter like this before I even get my first issue

Derrr. That envelope is supposed to say "Thank You For Subscribing" with a free sticker inside and contact info to request more. It does also offer a renewal, what the circ ppl call a "renewal at birth," which they all tell us we have to have.

Not coincidentally, we are switching fulfillment houses next month to hopefully clear up a lot of ongoing problems--stuff like this, digital access, etc. and we will see what they recommend. It's a lousy time to do it, but it needs to be done.

Margie

Margorie, Im not trying to bash or be mean, Im very excited about my subscription and looking forward to receiving issues.

It's a great magazine, only one that I subscribe to or WANT to subscribe to (I do with Sport Compact Car was still around too)

Yall keep up the great work

In reply to hybridmomentspass :

Thanks, and thank you for posting. Knowing what kind of service our readers are getting, and how they feel about it, is soooooo important.

I received email from GRM with subject "We want You back" . It made me nervous. I always use black friday deals, and I am always not sure that my new subscription will be added to my existing "account"? And I can't look at "Subscriber services" because I always get "HTTP Error 500.0 - Internal Server Error". 

Did I get that email because my subscription ended? My latest issue I have is "April 2020". Or that email has nothing to do with state of my subscription?

Thanks for Your great magazine.

Andris

The last time I renewed I received 8 renewal notices before I received my first magazine.

It also created a new account instead of staying as one account so I got them for both accounts

How long does it usually take to get first issue?

I just renewed after accidentally letting mine lapse. Took about 3 weeks from payment to mailbox. Maybe less. 

In reply to gt99 :

Hey there--yes, that email means your subscription is expired. You can check status here. Let me know if you run into any problems:)

Margie

Marjorie Suddard said:

In reply to gt99 :

Hey there--yes, that email means your subscription is expired. You can check status here. Let me know if you run into any problems:)

Margie

I see that my start date is June of this year - when will that issue hit mailboxes? (approximately)

I recieved this same email on the 5th and recieved some similar emails back in november, went ahead and re-upped, then called in to ask why I received another email about it after having bought another two years subscription.  I think someone graciously converted a year to the vintage sister mag (hey one more reader claimed) but getting a 'sorry to have lost you, please come back!' email is really confusing and off-putting.

Do you get better numbers for advertising revenue if you have more long term subscribers?  Because otherwise it's just self-defeating, I'm not going to stop subscribing, nor would anyone else I assume, but it does make it less likely that I'd recommend the mag to friends.