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Woody (Forum Supportum)
Woody (Forum Supportum) GRM+ Memberand MegaDork
1/27/23 5:22 p.m.

Today's Rock Auto box --> No magnet. 

toconn
toconn New Reader
1/27/23 6:55 p.m.

2 of my last 3 rockauto orders have had magnets. The one that didnt was a muffler they just slapped a label on it and let'er go no box ... so understandable. 

 

dean1484
dean1484 GRM+ Memberand MegaDork
1/27/23 11:39 p.m.

Both my orders have been for single parts over $500 each.  The only thing I could think of is maybe they are assuming it is going to a buisness?  

adam525i
adam525i GRM+ Memberand Dork
1/30/23 5:54 p.m.

Just received a box from Rockauto, considering most of the parts were for my Zinno E28 I was pretty happy with the magnets.

Car looks great Brian!

Pete. (l33t FS)
Pete. (l33t FS) GRM+ Memberand MegaDork
1/30/23 6:05 p.m.

All five (!!!) of my RA shipments had magnets.

 

They knew damn well the orders were going to a business, too, as the address was to my place of work (which has "service" and "automotive" in the name).

ddavidv
ddavidv UltimaDork
1/31/23 7:04 a.m.

GRM should try to do a story on RockAuto.  I think it would be interesting to know how it started and how they work. But most important, they could get an answer on the Magnet Mystery.

DirtyBird222
DirtyBird222 PowerDork
1/31/23 9:09 a.m.
DrBoost said:

I don't care about magnets, I want the right parts and good customer service. 
I guess that's why I gave up on RA. 

Preach. 

I'll only use them in a bind now. I've now spent more in shipping them back the wrong parts they send to me than the parts I need cost. Just being able to speak to someone that could help right this wrong would be amazing. 

Aaron_King
Aaron_King GRM+ Memberand PowerDork
1/31/23 11:34 a.m.

Thankfully I have not had a mis ship from them yet.

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