In reply to wae :
LOL!
You should see some of the info that gets printed on customer invoices. Horrible grammar, broken sentences and mispelled words. We cannot edit them; it must be done by our corporate office.
Nothing says professionalism like embarrassing, basic language mistakes 
.
Customer came into our dealership about a month ago with a piece of E36 M3 '08 Hummer H3 with 140k miles, with a Check Engine Light on. I get it, code is a P0442 Small EVAP Leak. Diagnose a filler neck with a rusty area where the cap seals, recommend replacing the filler neck. He buys it, I install it, leak-test it again and ship it.
Fast forward to yesterday. Guy comes back in, Check Engine Light is on again. I get it back, pull it in and pull the code and it is setting a P1154 Fuel Trim Imbalance - Bank 1, which basically means one cylinder on that bank is running a little richer or leaner than the rest. There is a GM bulletin about this being caused by plugged or leaky injectors and to run injector cleaner through it, before jumping right to replacing injectors.
Print out the bulletin, take it to the service writer and recommends the fuel induction service, because that's $180 and will likely cure the issue, rather than jumping straight to ~$700-1000 to replace injectors. Service writer shows the customer the GM document, explains its unrelated to the last repair and tries to sell the fuel induction serviced. Customer immediately says he "doesn't trust our diagnosis" despite already pulling the code himself, that he thinks it has to do with us replacing the filler neck, and that he's "going to get a second opinion elsewhere." Okay, you dumb motherberkeleyer, sure.
Pull the vehicle out front, hand the repair order to the service writer and as I'm walking by the customer is saying to the service writer "So, is there something wrong with the kid working on my car? Is he dumb or just unable to fix cars?" I pretended I didn't hear, but, oooh, I was furious.
In reply to NickD :
Be like Elsa and let it go. He's just mad that his junk is like the Grinch's heart - 3 sizes too small.
dropstep said:Nick Comstock said:I've decided to attempt quitting tobacco. I've dipped for the last 21 years not a lot but always had one in. My $.67 per day tobacco habit has turned into a $6.00 per day chewing gum and sunflower seed habit. And now I have to deal with these stupid berkeleyers buying scratch off tickets, make your damned mind up assberkeley, just get three number 25s and stop changing your berkeleying mind before I rip you're berkeleying spleen out!!!
But other than that I think I'm handling it pretty well.
Goodluck, it took going from chew too a vape and slowly dropping the nicotine for me. It was easier too quit my vicodin addiction then nicotine
I've never smoked so vaping is not appealing to me at all. Don't think I'll go that route. I've cheated a couple times but I'm going to really try this time. Last time I quit for about six months and the cravings never went away. Don't know why but I'm hoping this time will be different.
Wally said:stanger_missle said:nstalled them late last week.
My manager originally sold her plugs for a 99 Accord with a 4 cylinder. She swears it is a 99 Camry with a "2.4". I sold her plugs for a 99 Camry with a 2.2L since the 2.4L didn't exist until 2002 in the Camry.
“What difference does it make they’re all the same”. Also said by anyone ordering anything for a domestic pickup or van with a v8
Back in the day when I hustled car parts I kept a set of 265 valve cover gaskets in stock for every idiot that said that about their SBC when ordering. I was known to give out short water pumps, serpentine-pulley equipped 1-wire alternators, and to one particulary-idiotic shiny happy person, a reverse-rotation boat starter.
In reply to Javelin :
Oh I get that all the time. These old, crusty guys come in and think it's still 1978.
No, I don't sell fittings for your Edelbrock, Holley or Motorcraft carb. Or complete carbs themselves. I do have a limited number of basic rebuild kits. Yes, I know you use to be able to buy everything for carbs but not anymore. Welcome to 2018.
No, I don't have a power steering pressure hose for your 1958 Buick with a Chevy V8, Toyota pump and Ford steering rack. Try this new fangled thing called the internet.
No, I do not have an h-pipe for a 1939 Dodge pickup.
And then I get the guys who will just ignore me and talk to the two older guys because they think I don't know anything. That's fine. I didn't want to waste my time finding a $2 dollar part that will cost you $20 because I have to special order it because we are not Summit or Jegs, and then you get all bent out of shape because you don't think it should cost that much.
And don't get me started on the small engine stuff. "Its off of a Briggs" is about as helpful as telling me you need spark plugs for a green car. I'll spend 10 minutes playing detective on the web to find the correct OEM part number only to be bitched at when the carb for your 20 year old small brand snowblower is $200.
We also sell to a marina/boat place. Marine stuff can be close to automotive applications or it can be completely different. Telling me it is the same as a small block Chevy will get you small block Chevy parts which probably won't fit at all.
All of the above has happened to me 
.
In reply to stanger_missle :
Yeah, I don't miss the game at all.
In reply to Javelin :
Me neither although my boss at the time had no problem with us giving the customers what they gave to us.
Tonights rant: I’m taking the MIL to Applebee’s. Not my favorite but it’s ok. Seated right behind me ranting away is apparently a bus driver that’s up for suspension for an onboard injury. I listen to enough of this crap at work. My wife is begging me not to interject management’s perspective.
BoxheadTim said:In reply to cmcgregor :
Staggered set - 17x7.5 front, 17x8.5 rear. 5x114.3 PCD.
Hrrrrmmm, 3/4s of my vehicles use that bolt pattern yet precisely none of them need skinny staggered wheels.
Now angry bus driver lady is explaining how the holocaust didn’t happen. If my chicken doesn’t come soon I’m asked her about 9/11.
Nick Comstock said:dropstep said:Nick Comstock said:I've decided to attempt quitting tobacco. I've dipped for the last 21 years not a lot but always had one in. My $.67 per day tobacco habit has turned into a $6.00 per day chewing gum and sunflower seed habit. And now I have to deal with these stupid berkeleyers buying scratch off tickets, make your damned mind up assberkeley, just get three number 25s and stop changing your berkeleying mind before I rip you're berkeleying spleen out!!!
But other than that I think I'm handling it pretty well.
Goodluck, it took going from chew too a vape and slowly dropping the nicotine for me. It was easier too quit my vicodin addiction then nicotine
I've never smoked so vaping is not appealing to me at all. Don't think I'll go that route. I've cheated a couple times but I'm going to really try this time. Last time I quit for about six months and the cravings never went away. Don't know why but I'm hoping this time will be different.
I never smoked either, but trying to quit cold Turkey made me want too strangle a few customers. It was bad enough my wife who wanted me too quit bought me a can of chew. It might have been easier if I didn't have to deal with customers
Wally said:Now angry bus driver lady is explaining how the holocaust didn’t happen. If my chicken doesn’t come soon I’m asked her about 9/11.
Ugh, please tell me you're going to throw the chicken at her?
Or at least live blog your interactions with her.
My dinner came. She’s back to complaining about the woman who claims she broke some ribs falling on the bus. If her ribs are so weak why’s she riding a bus.
NickD said:I get it back, pull it in and pull the code and it is setting a P1154 Fuel Trim Imbalance - Bank 1, which basically means one cylinder on that bank is running a little richer or leaner than the rest.
And it still warms my heart that they are able to not only watch the O2 fast enough to see a single cylinder warble just a tiny bit, but also have the algorithms in place to detect it semi-reliably, and the computing power to do this and several million other things.
Deleted the rest of your post because I don't feel like punching a wall.
Wally said:Now angry bus driver lady is explaining how the holocaust didn’t happen. If my chicken doesn’t come soon I’m asked her about 9/11.
Applebee’s food has likely produced more noxious gas than Hitler ever did so…
Wally, seriously, crop dust her real good on you way out - dooo it.
Wait...there are people who actually believe that the Holocaust didn't happen? I just thought those people were just idiot Nazis, at best, trying to get a rise out of people, at worst, trying to justify their dumb assed behavior.
Wow.
Appleseed said:Wait...there are people who actually believe that the Holocaust didn't happen? I just thought those people were just idiot Nazis, at best, trying to get a rise out of people, at worst, trying to justify their dumb assed behavior.
Wow.
Some people think the earth is flat. Its 2018 and people get stupider by the second
Appleseed said:Wait...there are people who actually believe that the Holocaust didn't happen? I just thought those people were just idiot Nazis, at best, trying to get a rise out of people, at worst, trying to justify their dumb assed behavior.
Wow.
Sad, but true. They used to be isolated to pirate radio broadcasts and random street corners, but thanks to the internet they are finding each other and spreading their willful ignorance. Similar to flat-earth or 9/11 conspiracy nuts.
Flat Earthers are stupid.
Nazis are stupid. And violent.
I'll take flat Earthers.
Having to use an ice pack on my lower back/upper buttcheek makes for some awkward sitting positions
"Floss!" says the dentist!
Floss does the SaltyDog!
SaltyDog just flossed off a big ass filling!
Dammit!
In reply to RX Reven' :
They left before I got up. We started talking about idiot relatives that believed every stupid conspiracy, and my mother in law brought up her coworker that didn’t believe in vaccines and how one of her kids died. Noise McCrashalot wanted to say something but the rest of her party asked for the check and moved along.
Knurled. said:NickD said:I get it back, pull it in and pull the code and it is setting a P1154 Fuel Trim Imbalance - Bank 1, which basically means one cylinder on that bank is running a little richer or leaner than the rest.
And it still warms my heart that they are able to not only watch the O2 fast enough to see a single cylinder warble just a tiny bit, but also have the algorithms in place to detect it semi-reliably, and the computing power to do this and several million other things.
Not just O2 sensors, but also knock sensors and misfire tracking, because if a cylinder is a little bit lean or rich it'll still light off but not have as much bang as proper ignition. OEM computers are some pretty amazing stuff.
If all of the space you own is rented out, has been for three months, and you're not keeping a waitlist of any sort, why don't we take the sign down that's advertising said space!?
The e39 just puked all the power steering fluid. Nice
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