Stampie
Stampie GRM+ Memberand MegaDork
12/9/22 6:21 p.m.

We finally got around to checking out our CAS wiring and yep one wire isn't good.  The plastic in the plug is cracked also.  Searched eBay and there's pigtails available but not factory colors.  Searched and FM has a 1.6 to 1.8 pigtail that I could cut to splice in.  Anyway I called FM and Matt answered.  Was totally helpful to the point of telling me where I could go to buy a connector to build my own.  He offered to check their pigtail and see if it had factory colors and to call me back.  Then he said "Is this Stampie?"  blew my mind.  Great customer service from FM as always.

Floating Doc (Forum Supporter)
Floating Doc (Forum Supporter) GRM+ Memberand UltimaDork
12/9/22 7:04 p.m.

They're an amazing company, and big credit to you for making sure we all know. 

Keith Tanner
Keith Tanner GRM+ Memberand MegaDork
12/9/22 7:10 p.m.

I'll share this with Matt and the rest of the team. Thanks.

759NRNG
759NRNG PowerDork
12/9/22 7:17 p.m.

Wow Stampster is "NationWide"  

secretariata (Forum Supporter)
secretariata (Forum Supporter) GRM+ Memberand UltraDork
12/9/22 7:22 p.m.

He's bad, he's nationwide...too bad he's not in a little band from Texas. smiley

superfund
superfund New Reader
12/10/22 3:41 p.m.

Floating Doc (Forum Supporter)
Floating Doc (Forum Supporter) GRM+ Memberand UltimaDork
12/10/22 6:20 p.m.
superfund said:

I'm very disappointed that I can only upvote this once.

Stampie
Stampie GRM+ Memberand MegaDork
12/10/22 6:21 p.m.

In reply to superfund :

LOL Thanks for the laugh this evening.  It was needed.

Stampie
Stampie GRM+ Memberand MegaDork
12/16/22 9:39 p.m.

To follow this up, Matt and I finally connected this evening.  Been a busy week.  So the FM harness isn't factory color coded but I figured I'd rather buy from a company that does the extra than some random eBay seller.  I ordered the FM harness and Matt is still the bomb.

secretariata (Forum Supporter)
secretariata (Forum Supporter) GRM+ Memberand UltraDork
12/16/22 10:07 p.m.

Does that mean Keith is EOD?

Stampie
Stampie GRM+ Memberand MegaDork
11/16/23 12:25 p.m.

Bringing this back up because of another good Flyin Miata experience.  I called yesterday evening not sure of the time zones and if they were open or not.  They weren't so I just hung up and figured I'd call some other time.  This morning my phone rings and caller ID says Flyin Miata.  WTF I didn't leave a message.  Nope they call the missed calls from after hours the next morning.  That's cool.  Unfortunately my DA got confused on negative offset and positive offset so Miata wheels won't work for me.

David S. Wallens
David S. Wallens Editorial Director
11/16/23 12:28 p.m.

That is good to hear. I’m a happy customer as well.

Floating Doc (Forum Supporter)
Floating Doc (Forum Supporter) GRM+ Memberand UltimaDork
11/16/23 12:58 p.m.

They called you back because they saw your number on their caller ID?
 

WTH, what business does that?

 

And now, you have the answer, if you own an answer! Flyin Miata is one reason, along with Keith's presence on the forum for why I chose a Miata for autocross.

Tom1200
Tom1200 PowerDork
11/16/23 2:44 p.m.

As a procurement professional all I will say is we live for suppliers like this.............kudos to FM.

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