So yesterday our sears dishwasher starts pissing hot water all over the kitchen floor, under warranty, no big deal. I call Sears, they say someone will be out this morning & will call first.
About 11AM someone does call, but not to repair anything. "We don't have any technicians available, call & make a new appointment." So I call &, "We can get somebody out there Wednesday."
Great, so for 5 days just before Xmas I don't have a functioning kitchen, assuming they actually show up on Wednesday & assuming they can fix it.
The "BLUE CREW" in their afds obviously stands for BULL CR*P
Blue in the face trying to get service of any kind.
Isn't the Kenmore dishwasher range built by GE?
Nobody wants to service anything anymore. Throw it away and buy a new one. Wow. Didn't even last the warranty period?
Derick Freese wrote:
Isn't the Kenmore dishwasher range built by GE?
There's a cross reference on line. The first 3 digits of the catalog number will tell you who made what.
My kenmore dishwasher (which also leaks now) is a frigidaire....
find it here
purplepeopleeater wrote:
Great, so for 5 days just before Xmas I don't have a functioning kitchen
If a broken dishwasher shuts down your kitchen, you might want to look into another option. I've heard that you can wash those things by hand, in that silver thing in the middle of the countertop.
C"mon, it's the week before christmas, They're installation dept is swamped with installs, did you really expect they'd just rush out and take care of your problem? The're not going to train and hire people for a month's installs then lay them off.
Be glad it's not the oven or the fridge. THOSE would present real problems, this is an inconvenience....
Depending on where I lived, an oven going out before Christmas would be a SMALL disaster (the older ones are fairly easy to DIY). If I lived where my folks lived, the refrigerator/freezer going out would be an inconvenience (just put the food in a mound of snow, AWAY from animals). But the dishwasher? Ya gotta be kidding? Are you 12 years old?
Marty!
Dork
12/18/10 5:55 p.m.
Aww hell, just pull that puppy out of the cabinet, lay it on it's face and throw some RTV on whatever is leaking. 
Seriously though, personally if it was me I would fix it myself before I would wait for a repairman to come. There's really not much to them. Check the hose connections and gasket to where the pump bolts in the housing.
Shim
SuperDork
12/18/10 6:21 p.m.
When my last dishwasher died(a low end Kenmore unit), I did a ton of internet searching on the model number. I found the parts required to fix the issue and then discovered for $30 more I could purchase a new dishwasher. So I bought a new dishwasher.
Have a little compassion for the OP, guys! I'm one of those folks that consider the dishwasher a necessity. I just fired ours up for the second time today, and there were a few things I had to handwash. I run a full load, every day; some days, two loads.
I can see if you're eating pb&j's on paper towels, but we civilized folks need our dishwashers. 
The problem about washing dishes is that everything leaks on the floor, through the dishwasher when you turn on the hot water. So first we need to boil water, then we need to wash dishes while making more hot water. You're right it's not the end of the world just a pain in the a**, but we paid for the washer we paid for the service. Live up to the obligation we paid for or else refund me the money, with interest, & I'll handle it.
Too be fair, someone on another list gave me a new phone # for Sears where they're supposed to resolve service issues. I called them & they say someone will be out Monday, fingers crossed.
As to why not fix it myself , that would void the warranty wouldn't it?
Turn the supply off to the dishwasher. Cap the drain.
My dad has been an appliance guy for decades, and has been self employed as such for the last 25 years. It's people like the Sears service guys (who in his town aren't sears, they are some other group of idiots sears contracts to do the service) that keep my dad's business busy non stop. We've heard horror stories, and I feel for you!
His words of wisdom are usually to avoid anything with sears, kenmore, or GE badges, because they don't make their own stuff usually- they buy other stuff, which means chinese crap mostly. Stuff that breaks, and then parts cost triple what they should.
He generally reccomends Whirlpool, which currently own amana, kitchen aid, and maytag. They aren't all great, but at least they're(mostly) American and easy enough to fix for a mechanical minded person, though that is changing too...
oh E36 M3... coffee through the nose hurts......
your DW has a tee coming off the valve most likely, with a 3/8 compression fitting. go to lowesdepotnards, get a 3/8 compression cap, shut valve and cap dw end of tee, turn back, and you get that magically warmed from an unknown source water back at your faucet.
