Stupid UPS

Okay, I shouldn't say that. Their customer service was very nice and I appreciate that. But my drive shaft was "delivered" today. Says right on the tracking page that it was left on the porch. Only problem, it's not there. No idea where it is. It was expensive, too. Now I'm all worried about it.

They're supposed to be sending the driver out tomorrow to... wherever he took the thing to see if he can find it. I'm not happy. They did say it was their fault, though. So I guess one way or another they'll make it good. I hope so. I just want my drive shaft.

sorry you got shafted...

(someone had to say it)

Several times now I have gotten UPS shipments for a neighbor who is hard to find. It's not necessarily the UPS driver's fault, their house is undergound. I get their packages from time to time, and I drive down there, to the mound in the ground, and give them their boxes. I can only imagine the UPS driver's thoughts... "Well, I went to where the house was supposed to be, but there was just this hillside, so I took it to a house with a similar number and left it there. LOL Don't live underground. (Not you FastEddie)

Be very suspicious of anybody in your neighbourhood who suddenly has an old Celica up and running.

EastCoastMojo wrote: I can only imagine the UPS driver's thoughts... "Well, I went to where the house was supposed to be, but there was just this hillside, so I took it to a house with a similar number and left it there.

^ lol

To avoid any such hassles, I keep a PO Box near my folk's place in the nice part of town, rather than have my stuff delivered to the ghetto unit complex where I currently reside.

Yeah, there's nothing at all difficult about finding my house. They had the right address. If you type it into google you see a picture of my house, with the large address numbers on the front. Somebody just messed up.

I like UPS. We know our driver by name, he knows all of our dogs by name. Keeps a box of treats in the van and will pull over with a treat for the dogs if you are outside.

I frequently have to redirect pizza deliveries to my neighbors, who live in the house behind us. My address is 418; the neighbors' address is 418 1/2. I'm not quite sure where I was going with this.

In reply to Mitchell:

The XXX 1/2 addresses are confusing, it's true.

Actually, IIRC from my brief stint in pizza delivery, there are a remarkable number of difficult-to-locate addresses.

And as long as I'm on a tangent, if you're going to run a pizza delivery business, don't make your drivers wear white jeans, yellow polo shirts, and make them take out their newly-done earrings. They won't stay long after the first time they deliver a pizza to a cute girl while looking like a complete tool with a bandaged ear.

Sorry about your driveshaft, Eddie. I hope it surfaces quickly.

They say that cat Shaft is a a bad mutha...

peter wrote: sorry you got shafted... (someone had to say it)

No, he didn't get shafted, that's why he's upset. He was REALLY hoping the UPS man would give him the shaft yesterday but alas, just a distant stare and glancing look.....
Ok, I'll stop.

Appleseed wrote: They say that cat Shaft is a a bad mutha...

Shut ya mouth!

I have had that problem from FedEx. Being a more rural area, my mailbox is across the street. My neighbor has gotten quite a few of my saab parts delivered to his door.

I swore off UPS years ago when I ran a shipping department. FedEx reliability was far superior and their rates were better.

jrw1621 wrote:

Appleseed wrote: They say that cat Shaft is a a bad mutha...

Shut ya mouth!

I'm just talkin' bout Shaft!

Check the neighbors porch.

I have the only house on my street, so the post office put my mailbox on the next street. Next to a house with the same number as mine! I got to know my neighbor rather quickly... Post office refuses to move the box. UPS and FEDEX find my place just fine, but oddly walk past the house and leave everything at the garage. Oh well, that's where its going anyhow, right?

All I can add is I worked with UPS for a week around Christmas one year in college, and that job is freaking tough. I'd put the percentage of people who don't visibly number their house/apartment/compound/bunker somewhere around 60%. Usually, you're just hoping you're dropping the package at the right place.

Sure, you know this dude's place is underground because you live near it, but how is the UPS guy, who deals with this sort of thing every 3 deliveries, supposed to know? Our apartment is hard to find as well (entrance is at the back of an old house), so I caught the UPS guy out front once and let him know. Never have a problem getting a package now, it's always right outside the door.

J308 wrote: Check the neighbors porch.

I thought the shaft was for a Celica? Why would someone install it in a Porch?

Strizzo wrote:

jrw1621 wrote:

Appleseed wrote: They say that cat Shaft is a a bad mutha...

Shut ya mouth!

I'm just talkin' bout Shaft!

Daaaaaamn right.

1988RedT2 wrote:

J308 wrote: Check the neighbors porch.

I thought the shaft was for a Celica? Why would someone install it in a Porch?

Oooh, it must be on the rear porch! It is air cooled back there.

Depends when the porch was built

I shipped an SVO wheel (16x7) in a wheel box I got from Firestone for a 17x8 wheel. I put thick cardboard on each side of the wheel and filled it with foam packing peanuts and newspaper. The customer got it, 3 days late, and said it was destroyed. We made a claim to UPS and they came and got the wheel, then declined the claim for improper packaging. It looked like someone drug it behind the damn truck and impaled it with a friggin forklift. This was a PERFECT SVO wheel.

As soon as they declined my claim, I told them to check out our account and let me know how much we shipped with them. They told me and I said, "I will never ship another package with UPS. I shipped that in a special Wheel Box designed for a larger wheel and added more buffering and protection and you're still declining it? Do I need to encase it in carbonite in order to ship something with you?"

"What's carbonite?"

"Good bye..."

Did it get dropped off at the post office? That happened to me before. UPS dropped it off at the post office and we were never notified. Tracking said it was dropped off at my house.

We have UPS shipped to our house all the time so I have no clue why they dropped it at the post office.

Woot!

Came home for lunch and the drive shaft is here! To be fair, the UPS people were great on the phone and took the matter seriously. And they did get the package delivered! And I was impressed that no one asked me "are you sure you looked everywhere?" So alls well that ends well. Title of this thread aside, well done UPS. I guess mistakes are bound to happen, but at least there was someone to answer the phone and they took care of it in a reasonable period of time.

I'm happy now.

I just love a happy ending

BBsGarage wrote: I just love a happy ending

Of course he's happy. He got shafted!!

-Rob