This is getting interesting to me.... i've had KSports on two of my own cars, and Megan Racings on one. Never had an issue on any, other than one shock blowing out, which was replaced for free. (went out within 12 months.) Their customer service treated me very well, they've put up with me spamming their email when i was researching my most recent setup, must have answered at least 10 emails from me in a very timely fashion. They didn't give me any high pressure sales pitch, even when i told them i was considering Konis and Ground Controls w/ Cusco camber plates as an alternative (for twice the price, without pillowball mounts, i might add.). I'm MORE than happy with my decision. Especially after driving a Celica since then with Konis and Ground Controls.
I like my setup better. By far.
This might vary depending on car, but here's the breakdown for what i was wanting if i went the Koni route:
Koni Yellows: ~$750
Ground Controls: $400
Cusco or other aftermarket camber plates: $200-400
Stock strut mounts: $220 (don't even get the pillowballs)
So that's almost $1600 give or take a hundred for shipping, at the least.
My setup:
Megan Racing Coilovers w/ spring rates to my specs: $850. Shipped. Keep in mind this is NOT a normal price, usually about $1000.
This included: Shocks/springs/sleeves obviously. Pillowball mounts on all 4 corners, front camber plates, and ridiculously easy adjustibility.
I have yet to see a downside, other than that i can't say "I have Konis!!!"
For my spring rates, i'd have to get the Konis revalved anyways, as every other Celica owner running these rates complains of underdampening with their Konis. It was admitted to me that my setup handles my springs better than the Konis. Will they last? I have no idea at the moment, but if they don't, i just send them back to get revalved, probably even stronger to better deal with the springs.
As was mentioned, KSport has a contingency program, they DO stand behind their consumers, and if you look around, a LOT of people are using their products to pretty decent success these days. Their brake kits are getting great reviews, they have test cars that run Time Attack, etc.... I can't speak of how they used to be, but as of today? I'd recommend them if you're on a budget. I don't see them being any less capable than Konis/GCs.
Mine have held up to 10k miles of crappy Indianapolis expansion joints, huge potholes, backroad burns, and a Dragon run, and they still perform like new. I will post up if anything goes wrong.