alfadriver said:In reply to Peabody :
You mention that everyone needs to buy in, and then later point out managers. As far as I can see, it should be the other way. Managers build the processes and controls in as a culture, and the everyone just does it automatically.
You did too when you said:
It's not the systems that are the problem, it's the management.
And that's because they're the ones who aren't buying in, and are directing their employees to do otherwise, like Travis said. In most cases I've seen, employees are more than willing to learn and implement these systems.
Really, when something like this fails, it's always managements fault.