So many rants... lots of relatively minor stuff, but it definitely adds up. This year has been the worst for us, and it's not even a quarter of the way done. The current top one...
The (mis)adventures of myself and hot tubs for our rental cabin has been well documented here- heck, I think I made a build thread for the rebuilding the original one (that now serves as our home hot tub). Last year, the rental company noted that the smaller, used plastic-shelled one that we'd eventually gotten for the cabin was leaking, and the guy who works on the hot tubs out there told us that him trying to find and fix the leak would likely run up a bill more than buying a new one because of how bad the access to some of the piping was on the older models like ours. OK, fine- not thrilled, but earlier this year when Costco had a sale on them we bought a new roughly equivalent-sized one. It was delivered to the cabin company and their maintenance guys took care of schlepping it up the 50-odd stairs to the cabin deck and hauling the old one down for me to pick up later and bring home to try and repair for if we ever get something build on our other property.
A week or so after they get the new one put in and hooked up (the maintenance guys hooked the electric up themselves- it's not rocket science; and if it had required that, I woud have done it myself) I get a text from the office manager that it looks like the new one is leaking. WTF?!? She says, "They think it may just be a loose fitting, I'll have maintenance take a look at it." After some head-scratching on my parts as to what the heck kind of fitting could be loose on a brand new hot tub, a light bulb goes off in my head and I message both the office manager and the maintenance guys, "I'm wondering if perhaps the hot tub was shipped with the drain hose not tightly capped so water didn't collect in the pipes during shipping and freeze- I'd suggest checking that." Radio silence in response. Another week goes by- office manager texts me, "Do I need to have XXXX (their hot tub guy) look at the hot tub at your cabin? Housekeeping says it still looks like it's leaking." Me: "I thought maintenance was going to look at it, did that ever happen?" Again, nothing.
This last weekend- 3 weeks or so after the hot tub was first delivered and hooked up, we go out to the cabin for the weekend for the first time with Baby Bat- and lo and behold, the hot tub is indeed leaking a lot. Like, they clearly refilled it shortly before we got there and by the morning (on a night where it got below freezing...) it was mostly empty. So when it warmed up a bit the next day and I wasn't going to have to worry about freezing my fingers off, I go out to pull off the access panel to take a look and see if I can figure out the problem. Before I even get the first screw off, I can clearly see that it's dripping from below a notch in the cover- and reach in and pull out the drain hose... which has a very loose cap on it. Tighten up the cap, dripping stops.
So, this brand new hot tub spent nearly a month sitting out leaking most of the water out, through multiple nights where it was below freezing and water could have frozen in the pipes and broken something, because not one single person in the company who we pay 40% of the nightly rental fee on the cabin (plus the cleaning fee they charge the guests) could be arsed to check the most bloody simple and obvious thing that I LITERALLY told them to check weeks prior. NOT the best move when it's time for us to sign a new rental agreement... Sadly, for better or worse, going with any other management company would likely not bring in nearly the number of nights of rentals that they do.