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ClemSparks
ClemSparks PowerDork
1/24/14 10:16 a.m.

Hey folks.

I'm sure there's a thread or 5 on this somewhere here, but since our search function is what it is, I'll be darned if I can find it.

I hope to be in a position soon to need a business website. So, I thought I'd ask folks here who have been through the process of setting up and/or living with a website for a small business what to look out for.

All I know so far is that I will want to have an acceptable internet presence. A basic home page and some associated sub-pages (contact us, services, products, etc) at bare minimum. This would be for starters. (In the long run, I might have online ordering and stuff as well...but I'll want a pro to help with that, I'm sure.)

I'd be up to trying to build my own...or if it makes more sense, I'd have a pro provide the service. What is your experience there.

If doing it myself...what are the pitfalls to look out for?

If looking for a pro do it...what should I know going into that discussion?

I'm pretty far from being an IT guy. I can run a PC all day and do the basics...I help the Baby Boomers at work sort out their issues (Where did my file go?!) but my teen and pre-teen kids help me with some stuff, lol.

I realize I haven't given enough info for much here...but just wanted to get some conversation going to move me in the right direction.

Thanks for any help!
Clem

kylini
kylini Reader
1/24/14 10:37 a.m.

Probably the biggest split in pricing and difficulty you'll encounter is whether or not you'll have a webstore (and with it, requisite security or giving a cut to a 3rd party for their platform).

Websites are simple to make, but good websites are a bit more challenging. A website with good content and an underwhelming design is infinitely better for the consumer than a pretty but useless site. Think about exactly what your audience is looking for and put that up prominently.

Your home page should say exactly what you are, why you're the best choice, and how to get in touch without any scrolling, clicking, or fishing. For starters, this means a damn clear logo that matches your storefront (assuming you have one), a phone number at the top in plain text (for phones, no image crap), and a dead-simple example of your best work, possibly with punchline. You don't need an about page since your homepage should be what you're about! The other three things that consumers will be interested in are current sales (homepage), detailed pricing for your services (subpage), and detailed instructions on where you are (subpage which can contain more about the business if desired). Consider a portfolio if it's appropriate for your line of work (satisfied customers, things you've built, etc.).

If you do it yourself, make sure you have a good site before you pay for hosting. This is easy on most computers since you can make a directory, load it in your browser, and see what needs fixing before you actually pay real money for anything. Hosting isn't expensive (I use Dreamhost for $9 a month) and usually includes a .com domain. Manually register your website on all the search engines and link to it within reason elsewhere (add it to your user profiles, for example). Make sure your page titles have your business name and use the most obvious search terms in the content of what you do (seems obvious enough).

If you get a pro service, the more clear you are on what you want, the better. Have it in writing before approaching a designer and work together on expectations. A designer doesn't make content; they frame and present it in the most useful way possible to your consumers. A good designer will guide you on improving your contribution but will expect you to have it ready. Insist on a contract with clear expectations of both parties and deadlines. This is a very mutual thing, since designers have their own issues getting paid all the time. The best things you can bring to the table are pieces of paper (one per webpage) with a mockup of what you want on it done in pencil.

In summary, know what you want, have it written down, and have it ready to go before you either 1) put up your website, or 2) approach a pro.

DaveEstey
DaveEstey UltraDork
1/24/14 10:40 a.m.

Wordpress is the answer. You can do it yourself and end up with something good that is also flexible for future expansions.

Keith Tanner
Keith Tanner GRM+ Memberand MegaDork
1/24/14 10:51 a.m.

My suggestion? Get your own domain name. Use it for your email. This is trivial to do. I don't consider any business that uses someone else's domain for email to be a real business. It's the equivalent of using your mom's phone number for business.

widgetman@gmail.com isn't taken seriously, info@widgetman.com is more likely to be considered legit.

GameboyRMH
GameboyRMH GRM+ Memberand MegaDork
1/24/14 10:58 a.m.

+1 for Wordpress and getting your own domain.

ClemSparks
ClemSparks PowerDork
1/24/14 3:08 p.m.

I like the pencil and paper mock-up idea. That's how I do stuff at work now and it works well (I write content and bring photo directions and Advertising puts it together for me to review/approve).

Wordpress, huh? I'll check that out.

Thanks for all the discussion, folks!

Chris_V
Chris_V UltraDork
1/24/14 3:30 p.m.

Domains names at $10 a year and hosting for $1 a month (and up to 50 email addresses at your domain name) including Wordpress as a free one click install. I recommend them all the time: http://www.angryhosting.com and domain registration

JThw8
JThw8 PowerDork
1/24/14 5:44 p.m.

One more vote for your own domain and wordpress. I've recently converted all of the sites I manage to wordpress, its quicker and easier than coding.

ClemSparks
ClemSparks PowerDork
1/24/14 6:49 p.m.

Cool...I really appreciate the jump-start, folks!

I'm sure I'll have some more questions as I start to dive into it. I'll check out wordpress first.

Slippery
Slippery GRM+ Memberand HalfDork
1/24/14 6:58 p.m.
Keith Tanner wrote: My suggestion? Get your own domain name. Use it for your email. This is trivial to do. I don't consider any business that uses someone else's domain for email to be a real business. It's the equivalent of using your mom's phone number for business. widgetman@gmail.com isn't taken seriously, info@widgetman.com is more likely to be considered legit.

I agree with this. Everytime I had to email 949racing, it always pisses me off Emilio uses yahoo for his email. He is never going to be taken seriously

bentwrench
bentwrench New Reader
1/24/14 7:07 p.m.

Watch out for some of the Pro services they may hold or retain the keys to your kingdom.

Register the domain in your name and get your own hosting account retain all the passwords yourself. Do not give up the passwords, they are not needed to create a website. Once the site is created you can upload it to your hosting account.

I like "Joker" for domain registration and use pair.net for hosting

stroker
stroker Dork
1/24/14 7:31 p.m.

Buy me beer sometime and I'll do what I can to help you. My Masters dealt with building websites but we were forced to write all the code instead of using editors. It was a few years ago so a bunch of what I learned has slipped off the memory table...

N Sperlo
N Sperlo MegaDork
1/24/14 7:33 p.m.

Hope you like Natty.

GameboyRMH
GameboyRMH GRM+ Memberand MegaDork
1/25/14 9:03 a.m.

I still write code for websites. Don't worry stroker you've forgotten nothing of value

stroker
stroker Dork
1/25/14 2:49 p.m.
GameboyRMH wrote: I still write code for websites. Don't worry stroker you've forgotten nothing of value

That's okay. I didn't pay for it.

ClemSparks
ClemSparks PowerDork
1/26/14 7:33 p.m.

I think I'll start with the non-code versions. I don't think I need to delve in deep enough to do otherwise.

This is something I'll start looking at now, and hopefully have lots more questions later!

ClemSparks
ClemSparks PowerDork
1/29/14 1:27 p.m.

I was introduced to Weebly yesterday and I think it will be much better suited to what I want to do (than Wordpress). Weebly seems to have a more "graphic" interface where you can drag stuff around. Or at least based on my ~1 hour of messing with each of them so far.

singleslammer
singleslammer Dork
1/29/14 1:36 p.m.

I have done a few Clem. I recommend looking into template sites like square space. Super easy to use and update. Fairly cheap as well. Go ahead and look for a domain with a .com that you like. Are you planning on changing the name? If so, find the domain first.

Flight Service
Flight Service MegaDork
1/29/14 2:29 p.m.

Before you go and spend all the monies I would recommend a practice site.

I used https://www.x10hosting.com/ to practice wordpress site building. You can upload, build and modify it till you get what you need.

Then you can drop the coin on your own domain name with a little hosting site.

If you ever want to make changes you can always pre-launch on the freebie before you change you actual site.

I have exhausted all of my knowledge of website programming now.

ClemSparks
ClemSparks PowerDork
1/29/14 3:17 p.m.

On the topic of domain registration. What do I need to know? Spend $10 a year or $1? What can possibly go wrong?!

Seriously...what can?

(I've read a couple of articles and mostly just need to know what domain registrar to go to that is reputable while offering a good value. I see angry and joker listed above.)

Keith Tanner
Keith Tanner GRM+ Memberand MegaDork
1/29/14 3:22 p.m.

I use Bluehost for both domain registration and hosting. Many hosts will throw in a domain for free with the hosting. There's not really much to know - as long as it's in your name, it's all the same for domain registration.

Will
Will Dork
1/29/14 4:00 p.m.

Think about the user experience. How will your customers actually use the site? How will they find it? What information matters most to them?

As an example of bad UX, think about every restaurant website you've ever seen. When I go to one, I did so because I want to know what's on the menu before I show up. That's it. And don't make me download a PDF brochure to see it.

ClemSparks
ClemSparks PowerDork
4/11/14 2:52 p.m.

Ok...it's a few months later now.

The good news is that I DO need to build a website.

I have purchased/registered a domain name.

I mentioned above that I like the weebly interface for building the site...and I put one together for practice (you can check it out if you want: www.herndonwelding.weebly.com. To be clear, I don't plan on posting it to the broad public as a weebly sub domain like you see here).

The problem is...I don't much care for their hosting setup. well...it's the email that I think I don't like.

But...I don't think that I can go to, say, Angryhosting (where I did already register my domain name), and post/host my weebly-built site. Right?

Looks like if I host at weebly, I need to pay for an email service separately (weebly pushes a google service). This might be fine...so let me know if you have good experience with that.

But I'd prefer to host it somewhere and get the included 50 email addresses, and work with that.

So...how do I go about making a site that I can host at angryhosting.com? Do I have to use wordpress? What other options are there?

singleslammer
singleslammer SuperDork
4/11/14 2:55 p.m.

Looks like a good start Clem. I would recommend a captcha or something similar to avoid getting spammed through your "contact us" section. Weebly probably has one built in that you just have to turn on.

N Sperlo
N Sperlo MegaDork
4/11/14 6:02 p.m.
ClemSparks wrote: So...how do I go about making a site that I can host at angryhosting.com? Do I have to use wordpress? What other options are there?

The only way I have ever run websites it to directly upload an HTML file to the server. If other options fall through, you can always "build" a website, copy and past the HTML to a notepad file, save as a *.html file, upload and boom. Awesome website. Id suggest this as a backup plan if you don't like your other options.

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