Jeebus. I suppose having the correct address makes us all bureaucratically safer somehow, but couldn't this have been corrected in a 21st century way, like by emailing/texting a pdf with the correct address listed?
Supplies of motorsports-oriented tires in popular sizes often run dry over the winter, with spring restocking matching the usual increase in demand for the new season. But sometimes external factors get in the way, as what recently occurred with Nankang.
A number of containers of fresh tires at ports on both coasts were refused entry by U.S. Customs and Border Protection and sent back to the manufacturer in Taiwan. Nankang tells us there was nothing amiss with the tires themselves, and that they were shipped the same way as always. Instead, there was a paperwork issue.
A random container check by inspectors found that the manufacturing plant code molded into the sidewall was missing an address in the NHTSA electronic database. It's been a properly registered plant for 40+ years, but when NHTSA updated their system in 2002, the address info went missing. It's taken over two decades to discover the error.
Sources from the brand's two largest retailers in the US–Tire Rack and Phil's Tire Service–expect restocking delays of at least 1-2 additional months. Efforts are ongoing to mitigate the situation and we will update this story if things improve.
Jeebus. I suppose having the correct address makes us all bureaucratically safer somehow, but couldn't this have been corrected in a 21st century way, like by emailing/texting a pdf with the correct address listed?
Tom1200 said:What port?
If it's where I think it is.........this is typical of them.
Don't know which port it began at, but it immediately escalated to all ports...both coasts. I guess once you're on the "bad" list, you get flagged everywhere.
Here's the deets...plant is listed as Active in the first screen shot. Second one shows the Main Office field, which was added in 2002, is missing. And nobody checked/cared about it for two decades!!!
The company that makes my phone, F(x)tec, was sunk in large part due to a similar issue that caused their entire first batch of phones to be returned to sender when they reached their destination countries, so this tiny company had to pay international shipping costs twice.
Too bad these tires have to make two more trips across the Pacific while this paperwork issue gets sorted out...
GameboyRMH said:Too bad these tires have to make two more trips across the Pacific while this paperwork issue gets sorted out...
The good news is that there is another shipment that had not yet left the docks in Taiwan, so it only needs to go the one way. But it's only one retailer getting those.
Displaying 1-10 of 54 commentsView all comments on the GRM forums
You'll need to log in to post.