I have an Optima red top in my BMW wagon. I bought it at Sam's Club (best price I could find) and believe it is roughly 18 months old. Oddly, it has gone south on me and needs to be replaced. I'm not sure I can find the receipt though. Given that, is there anything I can do at this point to have it replaced under warranty? Is there a date on the battery itself somewhere that will suffice?
yep-code on the battery when it was manufactured. You will get burned a bit because it traveled/sat on the shelf/etc... before you bought it, but they will honor it. Optima isn't what it used to be.
MrJoshua wrote: yep-code on the battery when it was manufactured. You will get burned a bit because it traveled/sat on the shelf/etc... before you bought it, but they will honor it. Optima isn't what it used to be.
Do I have to take it back to where I bought it? Or will any Optima dealer do?
We had a guy come into Advance a week or so ago that had one that was 3 or 4 years old, and said it blew up in his car. He bought it from us, but it was out of it's warranty period, so I couldn't do anything for him. However, we gave him Johnson Control's phone number, and they called us and told us to take the battery, and were sending us some sortof fancy shipping apparatus to send it back in.
He said it was leaking acid, so I didn't really believe him since they're not a flood-acid style of battery. The top corner of the case was busted, and popped up as in an explosion from below, but I have no idea what caused it to go kaboom.
I would go back to the original seller because the rumor is the Wal Mart family is good with returns.
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