f6sk
Reader
6/17/15 8:05 p.m.
E-Mail I just sent to Vorshlag after they shut me down on a spring perch purchase.
Their e-mail to me:
Scott,
You have a very ambitious plan which we applaud but I dont think that we can assist you with a spring perch. Our perches work in conjunction with a specified radial bearing and we supply configure it with very specific spools or spacers to fit a particular suspension. Further more those spools work with our main spherical bearing to ensure proper fit, stack height, and function. I wish you the best of luck but we do not sell our parts to work in conjunction with any other brand camber plate.
Thank you! Jon Beatty
Vorshlag Motorsports
My response:
Jon,
My first impulse when you completely and bafflingly shut me down on the purchase of a perch was to send a F@#K YOU! e-mail. I mean, what kind of business won't sell its parts? Then I considered that you probably have some sort of liability concern and you don't want to get sued by some dead punk with a civic's mom. Makes sense.
My next thought was to commence a nice big ramble about how my build is awesome, and you clearly don't understand the super cool things I'm trying to do. I'm the guy building a fast Isuzu I-Mark for pete's sake. Who's ever even heard of an Isuzu I-Mark anyway? But I decided I would sound pathetic.
Maybe I could bully you into selling me a perch. If you don't gimme what I want I'm gonna buy a radial bearing from Fortune Auto! Only $80 plus six dollars shipping! Then I'd say nasty things about you on the internet! -and rub it in your face that when I did searches, other people have had a problem buying you stuff. The people you don't market to don't like you - so there!
But, mostly I'm sad. Sad I didn't get what I wanted, and sad for you for the missed opportunity. Perhaps could consider offering a universal camber plate without the studs, and a mix and match option for individual components. There is clearly a demand, I should know.
Best of luck with your future endeavors,
Scott Fisk
p.s. (ass holes)
EDIT sorry for bad title spelling an grammar
Pretty harsh. They politely declined, you should have let it go at that.
Without any knowledge of the sorts of liability they may or may not be incurring by selling you that part, I'm always a little off-put/confused when a company goes out of their way not to accept money from a customer.
As someone who has refused to sell something due to liability concerns I can see their point.
As someone who loves to redesign things so I can use them for another purpose, I can understand your email.
Move on and give someone else your money. Remember there is such a thing as too much information. What they don't know won't bite you or them in the ass.
f6sk
Reader
6/17/15 8:20 p.m.
SnowMongoose wrote:
Without any knowledge of the sorts of liability they may or may not be incurring by selling you that part, I'm always a little off-put/confused when a company goes out of their way not to accept money from a customer.
It has to be liability right? The reason he said he wouldn't sell was because I'm using my own camber plate. - Which I have to use because his company doesn't sell a universal one to fit my odd ball car. To me it looks like they create a quality well engineered product (the reason I wanted to buy it)and then irrationally narrowed their market.
I can totally agree with them on not wanting to sell you the part. Your best option is to buy the whole assembly.
Cases like this where you need a custom part, you need to design it yourself and have a machine shop make it for you.
BTW, I see you list your occupation as a machinist, can't you make them yourself? If not, send me a drawing and I might be able to CNC them for you if you pay the shipping as long as I have scrap material to make it from.
I've purchased things that have very little to do with thier intended use.
I agree. I think you gave them a chance to decline your order by telling them your intentions.
I don't Facebook or Instagram or anything else because I don't like people to know much about what I'm doing. I've been known (or not) for completely making E36 M3 up to throw people off.
I'm not a secret agent, I just like to keep certain aspects of my life private and that certainly includes buying products that I intend to use for means other than originally intended.
(If I revealed that the golf balls, pipe and gun powder I bought were going to be used to make a mini-cannon do you really think the sellers would've been ok with that?)
Well, that hardly seems Fair.
Swank Force One wrote:
Well, that hardly seems Fair.
Lol. Actually that is Fair
Yeah, those Vorshlag people would never dream of using parts in their non specified application.
fwiw-I thought it was an amusing email.
Summit doesn't give two E36 M3s about what you are using it for, when you buy Allstar sleeves and upper hats and lower perches.
Just sayin'.
I love how hoity-toity he is about how precision-engineered his whatever is. Isn't Vorschlag one of those companies that make suspensions for cars whose main attraction is that the suspension doesn't move so they look cool in a parking lot? You don't need to be very precision engineered for that, hell you could replace the strut with a 2x4 and it'd work just as well.
f6sk
Reader
6/17/15 9:27 p.m.
MrJoshua wrote:
fwiw-I thought it was an amusing email.
That was really what I was going for. Plus I wanted to get a couple light hearted jabs in because I was annoyed. Hopefully when Jon opens his e-mail tomorrow he'll get a chuckle and maybe say ouch once.
evildky
SuperDork
6/17/15 9:32 p.m.
Or they buy their parts in even batches or complete kits from a third party manufacturer and can not get the individual parts themselves.
That's more likely. It's not like they make sphericals.
T.J.
UltimaDork
6/17/15 11:11 p.m.
I get that you are not happy because they didn't want to sell you something, but I can't fathom why you would copy and paste the emails here. What is it that you are trying to achieve exactly?
F6sk,
I know nothing about Vorshlag. I don't what they are like as a vendor. I don't know your history with them.
Based on what you presented here, your response sounded abusive and way out of proportion to what they wrote.
I am not sure if this is what you wanted hear. But as complete outsider to the your situation, those were my thoughts reading your email.
f6sk wrote:
MrJoshua wrote:
fwiw-I thought it was an amusing email.
That was really what I was going for. Plus I wanted to get a couple light hearted jabs in because I was annoyed. Hopefully when Jon opens his e-mail tomorrow he'll get a chuckle and maybe say ouch once.
odds are against that happening … most places that act like this don't have much of a sense of humor
T.J. wrote:
I get that you are not happy because they didn't want to sell you something, but I can't fathom why you would copy and paste the emails here. What is it that you are trying to achieve exactly?
in his email, he did say he would hammer them on the internet didn't he ?
I got a similar email when I started building my Mazda2 front suspension. I was told they're in the middle of making camber plates for it and would be ready by end of the quarter(I asked last October, so assumed Decemberish).
I wasn't in a position to buy and still saw nothing on their site so emailed again in February, no progress was made due to other projects. I asked about just buying the bottom half of their camber plates for an E46 and I'd make the plate myself. Same BS about precision engineered nonsense.
So I said fawk it and made my own. I used NHBB sphericals from Baker Precision, a spherical bearing retainer from Pegasus Auto Racing, and some 1/4in steel plate. The Mazda2 has tiny strut center holes so I didn't need any big adjustability built in, so I just made them slightly offset for camber+caster, and they can still be loosened and adjusted for +/-1 degree or so.
Nasty? no. But it probably reinforced there decision not to sell to you.
dean1484 wrote:
Nasty? no. But it probably reinforced there decision not to sell to you.
Yeah^, I just walk away and remove that vendor from my list.
SVreX
MegaDork
6/18/15 7:43 a.m.
Let's see... His first sentence complimented you and applauded your ambition.
Your first sentence actually used the phrase "F@#CK YOU".
Your email was awful.
I understand you were trying to be funny, (and I found it mildly amusing), but you missed completely.
Couple of thoughts:
-
Never cuss someone out the in an email, even in jest. Perhaps especially in jest. They can't hear the tone of voice in your head, and it always ends poorly.
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Learn the "Oreo Cookie" approach. If you must say something bad, sandwich it between 2 good things. Always open good.
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Don't ever threaten someone with damaging their online reputation. You will never win.
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Keep it short. Write half as many words as you think you need, then cut it in half. Then cut it in half again.
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Forums are casual, anonymous, rebellious, and a certain amount of sarcasm, crass behavior, and general rowdiness is expected. Emails are considered professional and business-like, and they last forever. Treat them as such.