Kid calls me up, asks this question:
"Hi, I have your Stage 1 software on my 08 GLI. My lease is up and was wondering if I can get my money refunded..."
What? Really? Thats like telling Volkswagen "Hey, I'm done with my Jetta, can I have all my money back?" Speechless...
What'd you say to him? Or were you literally speechless? y r peepl so dum
Perhaps you could have a lease program. For a small initial fee, and payments totalling 5/4's of the sale price it will expire the day the car goes back to VW.
Jay
SuperDork
2/11/11 10:02 a.m.
"Hi! Umm, I just finished excreting that pizza I ordered last night. Can I get a refund?"
jrw1621
SuperDork
2/11/11 10:06 a.m.
He is likely in the age group/era that believes all music and software is free.
The second best phone call was just 2 days ago. Kid had an 07 GTi, our Stage 2 software, was trying to wire up some HIDs, fried the ECU. Got a new ECU, got it aligned and we gave him the benefit of the doubt and allowed him to reflash his new ECU back to Stage 2. Let me tell you, this was over 2 years ago. Well, a couple weeks ago, he drives into a "flash flood," hydrolocks his motor. Calls up and says "I need a refund to help pay for the rebuild..."
just wondering....does your software conflict with lease agreements?
"Hello Mr. A Pimp Called Slickback? I'm done with your ho. Can I have my money back?"
They must consider you to be "The Bank of Understeer, Savings & Loan" ....
Now about my mortgage application Mr. Duke
Designing a flash for a popular automaker that is well put together, effective, and sells well?
a bunch of dollars
Marketing your new company and working hard to make it grow?
*a bunch more *
Getting to tell the stories of morons, teenage asshats, their poor decision making and their idiocies to put a smile on gearheads faces all over the world?
Priceless
I think these kids are on to something. I'm taking my AMC Jeep back to the dealership to get my money back. I want MSRP too from 1985.
I wanted to try this with a bag of ice........." But i have the receipt right here. "
We get a few gems here in our office too. Yesterday I had a gentleman call wondering why all his e-mails were getting returned. "Your site is screwed up! I sent messages to grassrootsmotorsports.com and they keep getting returned!" he explained.
"To which person?"
"Grassroots Motorsports!"
"Yes sir, but which person on our staff?"
"I dunno, it just says Grassroots Motorsports in the magazine."
"I see. Try sending it to tom@grassrootsmotorsports.com."
"Oh. It didn't say that in the magazine."
note to the fine gentleman if he reads this-
My dad would do the same thing. I'm just glad we cleared up the confusion.