I use chat and texts with my kids and friends. If you want to do business with me, do not use those platforms. It is unprofessional and disorganized. Wandering back through a group text or chat to find information is a waste of my time. If a business sends me a text or a chat request, I usually ignore it.
If you want to contact me directly, use email, I check it every hour or so during business hours. It is a searchable platform and easily organized. If you need instant information, use the phone. If I'm not already busy, I'll answer it. If I'm busy I'll return your call as soon as I have time. If I'm too busy to talk, I'm certainly too busy to text or chat.
In the real world, I probably don't need to talk to you and you don't need to talk to me. I am probably in the middle of something that needs my undivided attention so a better bet is to send my admin an email or call her on the office line. I hired her and pay her a good salary to take care of the everyday tasks like scheduling service, invoicing, answering questions about deliveries, and weeding out the time wasters so I can spend my time on the tasks she can't do. She will get you taken care of faster than I will and won't lose the scribbled Post-it note on her desk and forget about you. There is a good chance I'm going to have to ask her to answer your questions anyway because I probably don't know. She is also smart enough to know if I need to be interrupted to handle something immediately and will do so when required.
Teams meeting have become the bane of professionals. Doubly true when dealing with government employees. How many times have you thought to yourself that this meeting should have been an email? Just about every Teams meeting I attend could have been an email. Unfortunately, it's so easy to send out the invites that's what people do. They get to feel important for 30 seconds because they called a meeting. They get to tell people they are busy in a meeting. Everyone knows that important people have meetings. I have gone from 1-2 reasonably important in-person meetings a month and 100s of emails, to 1-2 Teams meeting a week and even more emails to recap the stupid meetings. It's a waste of time. Just send me the email. I don't want to listen to you spout off all the synergistic words you learned at college about being a team player and being there for the good of the group. Think of me as Jo Friday. "Just the facts, Mam." Preferably in a set of specs, plans, or an email.
My calendar is my company's calendar. It is usually on display on a 40" TV to the right of my desk. It is also available by phone app to everyone who works for me. As is the list of every job, service call, or anything the company does. My people seldom call me wondering what to do. They have the list. They have the calendar. They call me to tell me what they are planning and ask if there is anything that needs to happen first.
As an add, our business hours are 8 am to 4 pm Monday through Friday. I work during those hours. Not before. Not after. I do not live to work. If you email me at 4:30, don't expect an answer before 8:30 am. If you call me after hours, don't expect me to answer. I pay someone to answer the office phones for after-hours emergency calls. They are who you need to talk to. Call them. If you call my cell phone thinking you will get faster service from the owner, the odds are high that you are wrong. I don't check my phone often on the weekends because I pay someone else to do that. So when you leave a message I probably won't see it for an hour or two and then I'm going to forward it to the guy you should have called in the first place.
I guess my point is, if you don't like a boss that doesn't communicate the way you do, you may have contacted the wrong person. Many bosses are purposely difficult to get in touch with or schedule with because they have someone else you should have contacted. Someone who was hired to manage and handle your problem so the boss can do other things. Don't take it personally. The boss has a limited amount of time in a day and frequently a large number of tasks to get done. I don't know about the rest of them, but I don't like working late either.