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Lof8 - Andy
Lof8 - Andy GRM+ Memberand UltraDork
10/5/24 5:07 p.m.

Is this on the IT team's radar?   Anyone else having this issue?

Stampie
Stampie GRM+ Memberand MegaDork
10/5/24 5:43 p.m.

Try clearing your cache.  There's also a known issue with landscape vs portrait.

https://grassrootsmotorsports.com/forum/grm/new-and-improved-upsized-grm-website-server-coming-tuesday/273494/page1/

Duke
Duke MegaDork
10/5/24 6:11 p.m.

No apparent problem here.

 

Lof8 - Andy
Lof8 - Andy GRM+ Memberand UltraDork
10/5/24 9:22 p.m.

Hmmm. Cleared cache and tried a portrait.  Still no luck on my end. :/

Lof8 - Andy
Lof8 - Andy GRM+ Memberand UltraDork
10/5/24 9:24 p.m.

Seems I can upload images from other sources.  But not pictures taken by my phone. 

Lof8 - Andy
Lof8 - Andy GRM+ Memberand UltraDork
10/5/24 9:26 p.m.

seems screen shots work too

David S. Wallens
David S. Wallens Editorial Director
10/5/24 9:32 p.m.

Thanks for the note, and it might be a limited problem. We can troubleshoot it with our developers once back in the office on Monday. 

No Time
No Time UberDork
10/5/24 11:43 p.m.

I've been seeing the same thing. 

Iphone 15, and photos I take with the phone won't upload, but screen shots and photos save to the phone from the web or FB can be uploaded. 

Floating Doc (Forum Supporter)
Floating Doc (Forum Supporter) GRM+ Memberand UltimaDork
10/6/24 12:26 a.m.

Mine has been working fine 

wawazat
wawazat SuperDork
10/6/24 3:29 p.m.

I just ran in to this as well on my iPhone 14.  I remembered this thread and cleared my cache but no change.  

alfadriver
alfadriver MegaDork
10/6/24 3:55 p.m.

I have an iPhone13, and can't even post a reply.  The "Your Comment" block is just gray with no place to type, or change anything.  

So I can't even screen shot it and post it.

Sonic
Sonic UberDork
10/6/24 4:16 p.m.
wawazat said:

I just ran in to this as well on my iPhone 14.  I remembered this thread and cleared my cache but no change.  

Same here.   There is supposed to be a picture below this 

David S. Wallens
David S. Wallens Editorial Director
10/6/24 4:59 p.m.

FWIW, I just uploaded a photo from my iPhone XS. I’m running iOS 16.6.1.

Still, we’ll get with the developers tomorrow.

Thanks and sorry for any convenience. 

alfadriver
alfadriver MegaDork
10/6/24 5:18 p.m.

Mine is a 13 Mini running iOS 17.6.1

wawazat
wawazat SuperDork
10/6/24 6:21 p.m.

wawazat
wawazat SuperDork
10/6/24 6:24 p.m.

Some sleuthing and testing for the team David.  The photo above I snapped and uploaded and it worked.  A photo on my phone within my pictures shows a bar that displays loading progress and when it hits 100% it switches to the screen with the Latin text but a red block with an X in the upper LH corner of where the image should be.  When I hit the green OK button it pops me back out a level.  

wawazat
wawazat SuperDork
10/6/24 6:25 p.m.

Man I gotta clean the garage!

wawazat
wawazat SuperDork
10/6/24 6:42 p.m.

So Upload->Add an Image->Take photo works for me as above

 

Upload->Add an Image-> Photo Library does not work for me. 

Sonic
Sonic UberDork
10/6/24 8:24 p.m.

I'm on iOS 18, still not working after clearing it all out. 

alfadriver
alfadriver MegaDork
10/6/24 8:42 p.m.

Old fashioned way to post it

wow, that's a big pic.  Bigger than my phone, even.

NY Nick
NY Nick GRM+ Memberand SuperDork
10/6/24 8:59 p.m.

same boat for me, can't upload from iPhone. 

iansane
iansane GRM+ Memberand SuperDork
10/7/24 10:21 a.m.

I don't have an iphone so I could just be diluting the solution but I was having problems last week uploading. Pictures straight from the phone wouldn't upload but if processed in windows (like cropping or resaving as another format) and it'd upload just fine.

dan0
dan0 Dork
10/7/24 10:29 a.m.

I've been having the same issue. iPhone and photo library, gets the red X after uploading. 
 

I think I'll try turning it off and back on again. 

David S. Wallens
David S. Wallens Editorial Director
10/7/24 10:59 a.m.

We’re working on this. 

For those having the issue, are you trying to upload jpg or HEIF files? 

dan0
dan0 Dork
10/7/24 11:09 a.m.

Straight from settings on mine. Screenshots upload but not straight from camera. 
 

Oddly when the progress bar is showing upload it lists the name as a jpeg even though the setting suggests it should be HEIF/HEVC. 
 

Screenshot (upload bar showed png)


Screen of failed camera roll upload. 

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