I worked at a university for many years and I understand the E36 M3show that they are going through right now. From my perspective the best course of action right now is for your daughter (not you, its her education/clothes/computer/ect. after all) to start a calm and honest conversation with people about getting things resolved. She still has stuff in the dorms that she needs right now? Get on the phone or the email to the housing director and just explain that her possessions are needed as soon as possible. Not happy with online courses? Get in contact with that specific department/her academic advisor. Offer some concessions and make some compromises. Keep whatever gen-eds or electives that she can knock out online and ask for credit to take her core courses and labs again when the university opens up. Its going to suck for everyone, and for the most part universities are run by people, you just need to talk to them. I dont think having a lawyer write a letter to the dean or whoever is a smooth way to resolve issues, and probably a better last resort.