FedEx - Taking Bets

FedEx in Kansas City had two identical packages of parts logged into th FedEx system with 'label created' at the same time yesterday, both traveling to the same address, and each with a different tracking number. Package 1 tracking shows the package being received by Fedex a couple hours later and last update was most of the way through Nebraska on it's way to Seattle. Package 2 tracking currently shows nothing beyond 'label created'.

So, based on how the vast majority of my strange delivery SNAFU's are FedEx, I'm decided it would be fun to take bets on what the outcome will be here...

a) FedEx managed to keep both packages together but is only updating one tracking number for some reason.

b) FedEx managed to miss picking up only Package 2, two days in a row.

c) FedEx somehow managed to not log Package 2 as received when they picked it up and have already lost it.

Label created means that it hasnt been picked up yet. 

Same vendor?

Yeah, that's my thought. FedEx doesn't have the package yet. Even with the same vendor, maybe one didn't get packed in time for pickup. It's a sprint every day.

It's also possible the vendor realized that both packages were going to the same place, so they combined them. Depending on the packaging/shipping method/product, this wouldn't be reflected on the FedEx side at all. Just that the second label didn't get used. We can't do that anymore because of how our systems are integrated. A few years ago, though, it would have been a plausible outcome.

My guess none of this is in Fed Ex's hands yet.  What you are seeing is data entry from the selling/packaging company.  They created two and then consolidated down to one package.  Or, first package was some sort of error.

There will be no update until the package is genuinely touched by Fed Ex, not just sitting on a Fed Ex trailer at the seller's shipping dock waiting to be moved.  Once updated, one of the tracking numbers will magically disappear.  

For clarification, yes it's a pair of the same identical part number in-stock parts (dampers) from the same vendor. On the same order they should by all rights have been both picked and packaged at the same time, prior to printing labels... Which happened a full 3 hours before Package 1 shows being 'received' by FedEx yesterday, and was also not 'received' today either.

Let's not over-think things though... Have a little fun with it and include a, b, or c.

Looks like most are leaning 'b', with secondary 'a'.

FedEx being FedEx, I'm leaning towards 'c'. But since I'm not actually in a hurry this time, it'll probably be 'a'... I am also bracing myself for some (feel free to create your own) secret option 'd'.

A

I've had both fedex and UPS pick up packages and not update from "label created" for two days on separate occasions. I wouldn't sweat it too much either way. But I also wouldn't be surprised if the packages took different routes and arrived any different times. 

Option D the vendor's staff put a package in the wrong cage and some other courier is now at what the berkeley?

Did the package that is moving have a weight listed ?

and I pick "C" :)

b)

This just happened to me when i tried to 2-day air a roof rake and ice scraper ahead of a blizzard. Picked up the ice scraper (still late) and the roof rake came a week later. Ended up shoveling the roof. 

Company can't seem to understand my request to refund my shipping charge

Package 2 has finally shown up in the system. For Package 1 it shows a date, time, and FedEx location in which it was 'received' by FedEx, both on the timeline graph and in the detailed tracking data. Package 2 vaguely crossed the 'package received' point on the timeline graph, but without any date, time, or location, and does has no 'package received' line at all in the detailed tracking data. Despite never having been 'received', it has now mysteriously materialized in the system (2 days later) at another FedEx facility on the complete opposite (Missouri) side of Kansas City.

Judges Ruling: Option C

Congratulations to FedEx for maintaining their history of baffling mediocrity.

Don't worry, FedEx will find another way to berkeley up the delivery.

In reply to Beer Baron :

Round 2... Taking bets on which actually arrives first.

Package 1: Apparently routed through Snowville (UT), now showing a shocking (LOL) 'weather delay' exception, but is still maintaining scheduled delivery in Seattle the 25th.

or

Package 2: Already lost once, last seen in a Kansas City (MO) FedEx facility early this morning, hasn't been logged as actually having left said facility yet, and is most recently scheduled for delivery in Seattle the 28th.

Updates?

Fedex has a complete set of front brakes for my Jeep XJ that were listed "Out for Delivery" at 6 this morning, updated to "Pending" as of 8PM. I give up planning on parts showing up on schedule.

Well you are lucky it didn't get stuck in Troutdale Oregon. My wife has lost a couple things to FEDEX in Troutdale. They go in but don't come out. You can sit there and just watch the days the tracking number builds up before it's a week then two weeks. Then it's a call to FedEx to try and trace the package. Suprise suprise they can't find it either. So the vendor has to send out a new one. Then it's just wait and pray it makes it through Troutdale in one piece. The most pathetic thing is I can get a package from Japan faster than I can send a letter across our state.

We live in Sammamish so close enough to Seattle to feel the same pain.

In reply to Slippery :

No additional drama occurred. Both actually showed up "as scheduled" from the last update. So only half my order was temporarily lost once... With FedEx, I'll count that as a win.

In reply to Driven5 :

Option C

In reply to Driven5 :

I am starting to realize that Seattle and Fedex dont work well together. Had an envelope overnighted early AM and it looks Fedex took that as "the customer is OK with us delivering 4 days later". <facepalm>

In reply to Slippery :

The same thing happened when my furnace igniter went out one winter. Apparently FedEx considers 'overnight' to just be a name, not to be taken even close to literally. What it really means is: Pay a whole bunch extra just to get it slower than Ground.

If it's to your local distribution center by Saturday, you can pick it up then if you do want/need it sooner. You should also be able to get a refund from the seller for the over-numerous-nights shipping.

In reply to brad131a4 (Forum Supporter) :

Oh man, I cringe when I see my stuff head to Troutdale. It was so bad during the pandemic. 

"Yo I heard you like shipping labels, so I put a shipping label in your package and shipped it with a shipping label!"

I just had fedex drop off a set of coilovers I ordered. In San Diego. I do not live in San Diego.

iansane said:

I just had fedex drop off a set of coilovers I ordered. In San Diego. I do not live in San Diego.

Driven5 said:

In reply to Slippery :

If it's to your local distribution center by Saturday, you can pick it up then if you do want/need it sooner. You should also be able to get a refund from the seller for the over-numerous-nights shipping.

I drove 25 miles to the dist center on Saturday and was there right at 10am when they opened. 

The lady says "technically its here, but its not". I am like ok, what does that technically mean, is it here or not??? She said that it was there but it was still in the airplane pod. 

After some convincing words to her manager I got them to open the pod and look for my document. I will not miss my appt. today at the DMV, all is good!

Thanks for the suggestions Driven5!