In reply to EvanR:
Another option to get business class Internet connections is to check if there is a small local ISP that offers it to "civilians". That's how I ended up with a 60mbps Charter business connection for $80/month.
Much more responsive support compared to the big companies, plus the ISP takes care of handling the Charter side of things.
captdownshift wrote: I loathe Verizon's pricing and how they treat their employees but have had zero issues with their customer service and techs in 8 years as a fios customer.
I can not say positive things about their customer service, and I am 50% on techs.
But once it's up it performs well and stays up. I have fios 100 Mbps up and down, bought my own moca bridge from them and have the basic digital TV package and with cable box rental it is $75 a month. Internet alone would have been $65. So I am paying $10 for TV.
The best thing about Fios is no bandwidth limitations. Cox has a data cap.
I only have 2 choices where I am, and Comcast is the better of the two by a large margin. My only real gripe is the price, but it's on par with the other company in town.
I really wish you could build a TV package for the cheap. There's only 5-10 channels that I actually watch and it seems a bit overkill to pay for 300ish channels.
Sling.com is your answer there. I have it and love it!
When I bought my house 6 years ago, we got Comcast. Almost immediately, we started having issues. Internet would cut out all the time, phones would go dead, and the TV signal would have these annoying lines scrolling around which drove us nuts. They came out to our house no less than 6 times in about a month's time, and they eventually blamed everything on faulty equipment. They even had the audacity to blame the lines on the TV on the brand new (at the time) Panasonic plasma HDTV I had just bought! When I showed them that it only did it on the cable box, even swapping inputs and showing them that other devices didn't make the lines appear, I still got "nope, it's the TV". 
We switched to Fios at the first chance. We've had them for 5 years now, and aside from having to replace the battery in the backup system where the lines come into the house earlier this year, it's been great. It's a little pricey, but Comcast was more and still is now.
A favorable cable company customer service experience? 
Well, you know what they say. Even a blind squirrel finds a nut every now and then.
Cable company? There has been no cable in Casa de DX for almost 5 years.
Internet has been Fios for the last year or so and no issues. Got some deal where its about $40 month for decent rate. Works fast enough to watch tv shows online/on Chromecast on the big tv.
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