Oh great... HEEEEEEERE we go...

Ford just sent out their first wave of recall notices for the leaking fuel pumps. These leaking fuel pumps are on backorder. I have had 4 here that were waiting 4-8 weeks before getting the parts to repair them. I've gotten multiple calls this morning. Goes like this...

"Hello I just got a recall notice about my new Explorer/Taurus/MKX about a fuel pump?"

"Yes, we need to get the vehicle here, inspect it for leaks, if it is leaking I have to keep the vehicle and put you in a loaner vehicle."

"Oh, well how long will it be till I get my car back?"

"I'm going to say 4-6 weeks at this moment. May be sooner, but last I checked the parts were still on backorder. It's a fire hazard and we don't want anything to happen to you. I know it's an inconvenience, but it's for your safety."

"6 weeks?! WTH/WTF/Are you serious?!"

"Unfortunately, yes I'm serious."

And it begins....

Has anyone done the calculation of the chance of a leak x the chance of a fire x potential damage + chance of fire x chance of death x cost of lawsuit. Compared to cost of all the loaner cars?

Just sayin'

Huh what years of Taurus?

I would happily drive someone else's car while mine was being fixed for safety issues. I don't see why people would be mad.

Hey, at least you got a notice and they are doing it.

Volvo on the other hand....

Well it sounds to me like you'll have a car to autocross and rallycross the living feces out of for 6 weeks

Anti-stance wrote: I would happily drive someone else's car while mine was being fixed for safety issues. I don't see why people would be mad.

The problem lies in the fact that a lot of people will be stepping down in quality for the rental. Wife wrecked the MINI a ways back- we got stuck in a pre- facelift base model Focus. It was a total dog/slushbox.

In reply to aircooled:

Take the number of vehicles in the field, A.

Multiply it by the probable rate of failure, B.

Then multiply the result by the average out-of-court settlement, C.

A times B times C equals X.

If X is less than the cost of a recall, we don't do one.

When my carpool partner's Windstar was recalled for a rusty subframe and axle, they were actually out of Ford loaners, so they gave him an almost new Kia Sorento. This vehicle was nicer in every way than his car, and we both mightily enjoyed that Kia until he got his car back...Then he promply sold it.

Anti-stance wrote: I would happily drive someone else's car while mine was being fixed for safety issues. I don't see why people would be mad.

No kidding. Slushbox dog or not, it's SOMEONE else's car!

mndsm wrote:

Anti-stance wrote: I would happily drive someone else's car while mine was being fixed for safety issues. I don't see why people would be mad.

The problem lies in the fact that a lot of people will be stepping down in quality for the rental. Wife wrecked the MINI a ways back- we got stuck in a pre- facelift base model Focus. It was a total dog/slushbox.

Still don't care, I will happily put miles on someone else's car. But then again, I don't have kids or a vanity problem.

The_Jed wrote: ....If X is less than the cost of a recall, we don't do one.

back in the '90's, my grand cherokee was down about a year for similar issues. 5 fuel pumps in 6 months, then 6 months waiting on a redesign or something such as that.

aircooled wrote:

The_Jed wrote: ....If X is less than the cost of a recall, we don't do one.

love the movie, love the reference

I read the fine print in my dealer's loaner agreement.

I'd walk, or even crawl over broken glass first. There's no way I'm assuming 100% responsibility for mechanical repairs to some unknown POS trade-in borrowed from the used car lot.

A loaner car is essentially a rental, making it the fastest car in the world.

moparman76_69 wrote: A loaner car is essentially a rental, making it the fastest car in the world.

Thats what Jeremy Clarkson says!

Anti-stance wrote:

mndsm wrote:

Anti-stance wrote: I would happily drive someone else's car while mine was being fixed for safety issues. I don't see why people would be mad.

The problem lies in the fact that a lot of people will be stepping down in quality for the rental. Wife wrecked the MINI a ways back- we got stuck in a pre- facelift base model Focus. It was a total dog/slushbox.

Still don't care, I will happily put miles on someone else's car. But then again, I don't have kids or a vanity problem.

Had nothing to do with kids or vanity. Had to do with the car we're paying for vs. what we're driving. Granted an accident is not the same as a recall, but i'd be mighty pissed if I was paying MKX money and got a base model Fiesta loaner.

HappyAndy wrote:

moparman76_69 wrote: A loaner car is essentially a rental, making it the fastest car in the world.

Thats what Jeremy Clarkson says!

Rental cars ARE also automatically AWD... Or so i've been told. Only time i'd ever seen an AWD Taurus wagon..... (This was pre Taurus-x)

Ford apparently remembers the Pinto, and is not seeking to repeat that fiasco. Good for them, good for safety.

But I know the reactions that you will get, like when my boss got a V6 Panamera as a loaner for his 911. They brought it to his house and picked up the 911, he didn't have to lift a finger, still, he was upset for the entire three days. "They can't get me a S model, or at least a V8?" 1%'er problem eh?

The_Jed wrote: Take the number of vehicles in the field, A. Multiply it by the probable rate of failure, B. Then multiply the result by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don't do one.

This is exactly what led to the Pinto disaster, where they willingly let a certain number of people burn to death. To be fair, it would have worked if they didn't discuss these calculations on paper.

which fuel pump is this? the DI high pressure pump or the electric in-tank pump?

Remember that there are government entities that watch and occasionally push the dealers to recall.

Think about the more recent Jeep thing that has resulted in free trailer hitches.

Plus, all it takes is a lawsuit or two. If they state there is a problem and don't fix it right then, they are liable for lots in court as soon as someone dies or gets injured from it.

rebelgtp wrote: Huh what years of Taurus?

+1, my dad just got his a couple months back....