Osterkraut
Osterkraut UberDork
9/29/18 11:34 a.m.

If you happen to find yourself as a tech at a BMW dealership, and call pull the service records of a car and, say, email them to me in a PDF, let me know! My local dealer keeps promising they will but never gets back to me...

Slippery
Slippery GRM+ Memberand SuperDork
9/29/18 11:52 a.m.

Do you own the car?

if its newish just bring the key and have them scan it in front of you. 

2GRX7
2GRX7 Reader
9/29/18 12:37 p.m.
Slippery said:

Do you own the car?

if its newish just bring the key and have them scan it in front of you. 

I've had this very same issue! Even though I'd walk in with the proof of ownership, they wouldn't hand over the paperwork-just tell me the service history. It pissed my off knowing they wouldn't simply black-out the original owner's info and hand it over. Good luck on this and i'll be watching for sure.

02Pilot
02Pilot SuperDork
9/29/18 5:27 p.m.

Wow, I've never had an issue asking for a service history from BMW, even for cars I've been thinking about buying. Just talked to a service advisor and gave them the last 7 of the VIN and they happily handed over a printout. Of course it did say something like "Do not provide except to registered owner" across the top, which suggests that maybe my dealership SAs are a bit loose with the rules....

Did you go to the dealership or call them? It's a lot harder to refuse if you're there in person, and it takes about a minute to do.

Osterkraut
Osterkraut UberDork
9/29/18 6:59 p.m.
02Pilot said:

Did you go to the dealership or call them? It's a lot harder to refuse if you're there in person, and it takes about a minute to do.

Just called. They're about 30 minutes away in a direction I rarely go, so I'm hoping to save myself the trip.

MINIzguy
MINIzguy HalfDork
9/29/18 7:06 p.m.

Usually they give you all in-warranty work. Anything done out of warranty is usually a no-go. That's what I've gotten when I had my M5

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